Carrollton, TX Self-Storage Facility

I got scammed out of $80 I will never use public storage again No one to reach out to on weekends for help Not to mention another $44 for my U-Haul ! Either you have what ... more

Paid my rent late and was not able to get into facility. Doreen was onsite and immediately rectified the situation asap. Great customer service. I even forgot to give ... more

Awesome property and 247

Rat infested! Very poor management will give you the run around while continuing to charge you monthly fees for your destroyed property. The insurance they offer does not ... more

Very friendly manager !

Superb experience at this location, Michael was very friendly & explained in great detail everything we needed to know about renting our unit he gave us every option to f ... more

We had amazing first look and lease. Brandon was super nice and helped answer all of our questions we had researched around and this was the best deal we found and the pr ... more

Met Mr. Dwayne James today & got my Storage Space Finalized. Very refreshing to have met such a lively & cheerful personality He was very proactive, diligent & profession ... more

SO RUDE !! And ridiculously expense compared to across or down the street. OVER Micromanaging NO DUMPSTER FOR EBEN THE SMALLEST OF TRASH!! DO NOT LEASE HERE I STOAGE ON O ... more

Rude & unprofessional. Try another u-haul.

Worse Uhaul I've ever been to, hands down. All I had to do was pick up a truck (2 years ago this month). They held me hostage for almost 2 hours going around in circles. ... more

Great customer service. Rep very knowledgeable and detailed oriented. Space is clean and safe.

Very satisfied with my visit. Nice staff & i feel comfortable leaving my belongings

Very nice and professional costumer service

No on-site manager and kiosk service is ridiculous. Terrible service all around. Disorganized processes. Zero interest in customer retention. Weve been customers 5+ years ... more

Customer service was awesome people in the office are very self-sufficient and very understanding and helpful. The only thing that made me think was the fact that the fre ... more

(Translated by Google) friendly (Original) Amigables

Bait and switch! Rented in January at $169 March they raised the rate to $214.

Great service prices never go up unlike major chains

Whoever yall have working the front desk needs to let her go immediately. Had a U-Haul prescheduled for pick up and the lady had the worst attitude. Even asked her why sh ... more

Self Storage Texas also goes by Macho Self Storage. They offer fantastic rates, friendly service, and use of their truck, should you need it, for an appropriate rate. Nor ... more

An amazing experience! The units are clean and spacious. I would definitely recommend this self-storage facility.

We had a great experience with this company. Customer service was great. They just need a better way to view multiple accounts online. The billing for two containers bec ... more

The agent was great, and his service was fast!

Came in for a quote Ms. Stephine was on point customer service was awesome she was willing to take her time n explaining everything to me keep up the awesome work

Easy-peasy.

Veronica is awesome!.helped me know I was behind when I thought my payment went through.also gave me tips on how to better maintain my storage.thank you!

Tawana and Sable were awesome. kind and helpful. Had a great experience. The storage was always clean and its in a safe location. Thank you!

I can not recommend this public storage more and having Kristen helping Me. She was so nice and patient with helping me with finding what I needed and answering all of m ... more

Easy to communicate with and was given direct answers to our questions. Follow up when on site was pleasant and helpful. The location was clean, neat and tidy.

Watch out for their "non-refundable" fees and their shady business practices. Rented a unit online, then cancelled before moving in. They only refunded part of the initia ... more

I only recommend that if you spend a few days late paying your rent, they charge you a surcharge of $35 dollars because the bank can go bankrupt for not paying your rent ... more

Excellent service, call to request information and the boy Alexander is very attentive and gives good information, very grateful

Customer service here is awesome very professional at front desk Ashley!

Property management team was able to address any concerns I had and made for a smooth check-in experience.