RealManage - Austin

If you like a company that takes your money, charges you for infractions that dont exist and holds you to rules the HOA is unable to maintain in the spaces they are expected to maintain then this is the HOA for you. An unorganized, ill managed, money grabbing company. Nothing more. Nothing less.
Apr 6th, 2024

RealManage should be renamed "Real Crooks". They have run our HOA into the ground. I changed our HOA management company after being sold "a bill of goods" by the Management Team at RealManage. Our property manager changed three times in the first year. Our community looks horrible. The promised biweekly inspections never happened, however they continuously increase their management costs. Our fees have increased due to the poor management. They don't return calls or emails, they are slow to respond to maintenance request. Think long and hard before using this company.
Mar 30th, 2024

Real Manage has provided us with superior, professional management and guidance for our HOA. They are very attentive and quick to respond to help and assist.
Mar 29th, 2024

Judy Cortes is really helpful. Reply is fast and efficient. Explanation is clear and concise. Hope other residents and owners have the same experience as mine.
Mar 18th, 2024

My condo community has been through challenging times after suddenly losing our long-time manager to covid-19 three years ago. I've served on our Board of Directors several years and am deeply grateful to our RealManage Community Manager Kat Aleman for her support. I know the managers work with multiple properties so I'm always impressed Kat can somehow be so easily reachable, often even immediately. I personally know many homeowners here and it's clear they've happily adopted her, realizing her commitment to serving our neighborhood. As like any HOA manager her tasks include difficult people as much as difficult buildings, and Kat convincingly maintains a positive outlook and even cheerful manner. This isn't just kindly- it serves the practical purpose of relieving hoa members of guilt for all the problems our older infrastructure can present as if purposely for the sake of challenging her patience and skillset. Kat's always there for us- systematically handling the big, small, and huge repair and maintenance issues of a unique and aging property, and babysitting any fussy homeowners as needed. She and the RM team have now clearly seen us through a very difficult transition of managers and management companies with her persistent learning, mindful contributions and patient guidance.
Mar 11th, 2024