AccentCare Home Health

Nina Morrison _{on Google}

Feb 8th, 2024

I own and operate a small boutique Assisted Living facility. Over the past year I've used Accent Care for nursing care and physical therapy for my clients.
My experience has been positive.
The individuals helping my clients have been professional, prompt and courteous.

Divinity 83 _{on Google}

Aug 1st, 2023

Debbie was very sweet polite and very helpful. Very down to earth and caring staff.

Brett Covington _{on Google}

May 3rd, 2023

Do not trust these people in your home. 2 of their employees were outstanding....the company doesn"t deserve them. ..overworked, poorly treated. Other employees and the business model, frustrating at best and useless waste of taxpayer money. Borders on fraud. No value added...my mother was no better off with their "nursing " visits. Took vital signs, logged them, left. Physical therapy for a short time was useful, alas, only for a short duration.
Shared my problems/concerns with management: too many different staff, no continuity so no relationship or baseline established, too many short notice or no notice visits, staff not talking loud enough to engage with the patient who is hard of hearing....(misattributed to dementia which had real consequences and took effort to correct in her records)..... Instead of resolving issues, making appropriate changes like speaking louder, honoring patient's request to be called Mrs (last name) instead of "sweetie", making appointments 24 hrs in advance, and showing up on time, they wrote up very negative, hateful, and inaccurate profile in patient file. Effectively serves to cover their tails and get a kind of retribution by making it hard to hire anyone else. Be careful of these folks. Any company that assigns a physical therapist 11 and 12 patients a day and works them 13 days straight is not concerned about quality. Just billables. The almighty dollar.

Lisa Limuel _{on Google}

Apr 30th, 2023

Always kind!

Caroline B _{on Google}

Nov 17th, 2022

I could not recommend them less. Incompetent, unmotivated nurses. Had a feeling one of them was on speed. Won't come out for emergencies and are eager to discharge complex cases. Shelley (who works in management) should not be working with humans, let alone in healthcare. I'll be contacting the Texas Nursing Board as well.