Floors Inc

Scott Weisse _{on Google}

Nov 23rd, 2022

Terrible customer service, terrible communication, no follow up and numerous missed appointments

Bhavik (Vik) _{on Google}

Sep 1st, 2022

Scheduled my tile repair but no one showed up. My builder's warranty representative contacted the company to which they said "it was never booked".

C M _{on Google}

May 7th, 2022

Horrible!! New house, new wood throughout. 6 different repairs (installer) later still damaged in several locations.
*They installed wood (glue down wood) without glue in several areas that are lifting up and sound hollow when walked on.
*Spilled glue on top of new wood floors throughout house, they couldnt get it off after several attempts.
*Wood transitions to bath tile lifting.
*Uneven pieces throughout that is a trip hazard to children.
6 different repairs/installs lasted over the course of 13 months.
***They dont answer the phone. They say will call back to schedule & do not. Many scheduled days they just dont show up & call later in the day to ask if anyone showed up!? They say will send a supervisor to inspect he came out 1 time and was mindless.
Hired a lawyer & replaced all of it with a real flooring business.