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      Extended Stay America - Austin - Downtown - Town Lake

      ( 781 Reviews )

      Extended Stay America - Austin - Downtown - Town Lake
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      Chamber Rating

      3.3 - (781 reviews)
      223
      183
      137
      87
      151
      Read Our 781 Reviews

      Chamber Rating

      3.3 - (781 reviews)
      223
      183
      137
      87
      151
      › ‹
      • Doug Reuschel

        HORRIBLE!!! When we arrived at the hotel, we saw multiple windows from the outside that appeared to be stuck open. One had a torn screen and looked horrible. That is the room they ended up giving us. This place is tragic, disgusting and needs to be shut down. They couldn't even come up with an extra pillow and the king bed had 4 small twin bed pillows on it. Worst place I've stayed in years. Shouldve know, but wanted to be out this way for the Eclipse.
        Apr 8th, 2024

      • Flare Tenbooms

        Was given 2rooms the first one had spiders and fleas the second had a lot of fleas the desk guy when I checked in started talking to me about children should not be around trans people it should be against the law. My dog fluffed all night we left at 5:30 AM don't know how the others are my brother uses them when he travels for business but not here
        Apr 2nd, 2024

      • Rodrigo Vital


        Mar 24th, 2024

      • Ululu Lulu

        Worst front desk manager.
        Mar 24th, 2024

      • abbe bershatsky

        Clean and comfortable. Walking distance to some sights and short driving distance to others. Free parking. Walkability: Very close to Riverwalk and Congress Ave (bat) bridge. A mile gets you to the Capitol and surrounding sights. The walk along Congress Ave us full of restaurants and cafes as well as the Contemporary Museum.
        Mar 15th, 2024

      Read Our 781 Reviews

      About
      Extended Stay America - Austin - Downtown - Town Lake

      Extended Stay America - Austin - Downtown - Town Lake is located at 507 S 1st St in Austin, Texas 78704. Extended Stay America - Austin - Downtown - Town Lake can be contacted via phone at 512-476-1818 for pricing, hours and directions.

      Contact Info

      •   512-476-1818

      Questions & Answers

      Q What is the phone number for Extended Stay America - Austin - Downtown - Town Lake?

      A The phone number for Extended Stay America - Austin - Downtown - Town Lake is: 512-476-1818.

      Q Where is Extended Stay America - Austin - Downtown - Town Lake located?

      A Extended Stay America - Austin - Downtown - Town Lake is located at 507 S 1st St, Austin, TX 78704

      Q What is the internet address for Extended Stay America - Austin - Downtown - Town Lake?

      A The website (URL) for Extended Stay America - Austin - Downtown - Town Lake is: https://www.extendedstayamerica.com/hotels/tx/austin/downtown?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

      Q How is Extended Stay America - Austin - Downtown - Town Lake rated?

      A Extended Stay America - Austin - Downtown - Town Lake has a 3.3 Star Rating from 781 reviewers.

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      Ratings and Reviews
      Extended Stay America - Austin - Downtown - Town Lake

      Overall Rating

      Overall Rating
      ( 781 Reviews )
      223
      183
      137
      87
      151
      Write a Review

      Doug Reuschel on Google

      image HORRIBLE!!! When we arrived at the hotel, we saw multiple windows from the outside that appeared to be stuck open. One had a torn screen and looked horrible. That is the room they ended up giving us. This place is tragic, disgusting and needs to be shut down. They couldn't even come up with an extra pillow and the king bed had 4 small twin bed pillows on it. Worst place I've stayed in years. Shouldve know, but wanted to be out this way for the Eclipse.

      Flare Tenbooms on Google

      image Was given 2rooms the first one had spiders and fleas the second had a lot of fleas the desk guy when I checked in started talking to me about children should not be around trans people it should be against the law. My dog fluffed all night we left at 5:30 AM don't know how the others are my brother uses them when he travels for business but not here

      Business Response on Google Apr 3rd, 2024
      Dear Flare Tenbooms, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. Sorry, we didn't meet your expectations. We regret the issues you mentioned and will address them as soon as possible, as we always want a happy customer. Please give us another chance to provide our usual service. Thank you again, and we wish you all the best.Sincerely,Hotel Management

      Rodrigo Vital on Google

      image

      Ululu Lulu on Google

      image Worst front desk manager.

      Business Response on Google Mar 22nd, 2024
      Dear Guest, Thank you for staying with us and reviewing your experience. We are sorry for the issues you had with our front desk manager. We take these reviews seriously, and our team will evaluate your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management

      abbe bershatsky on Google

      image Clean and comfortable. Walking distance to some sights and short driving distance to others. Free parking.
      Walkability: Very close to Riverwalk and Congress Ave (bat) bridge. A mile gets you to the Capitol and surrounding sights. The walk along Congress Ave us full of restaurants and cafes as well as the Contemporary Museum.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 781 Reviews )
      223
      183
      137
      87
      151

      Write a Review

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