A+ Federal Credit Union
Hours
Chamber Rating
-
Gorilla Sports Lab
They are scammers stay FAR AWAY FROM THIS PLACE. Everyone should pull all their money out this bank and bank elsewhere trust me when I say this you’ll be sorry if you open an account at any of their locations. They lie about missed payments and they report payments as missed even if you pay them. They are the newest scam going on.
Dec 3rd, 2021 -
Tony Stark
When I opened my account I was told it was free because I have a child that goes to school in their district. Later on I found out there was a hidden $15 fee. Their customer service department is the horrible. First time I called they told me they couldn’t help me, refused to let me speak with a supervisor, and when I meantion I wasn’t pleased and should close my account, I was told, “maybe you shouldâ€. Because she wouldn’t help me with setting up my account with their app I decided to check my balance at a Bank Of America ATM and the fees for that posted over a week later. Now I have their banking app and I’ve noticed 5 different transactions that posted, disappeared, then post a week later on my account. These transactions were POS and online purchases so I don’t understand why all of the confusion. I tried to call their customer department today and answer around 20 security questions to authenticate the account, just for them to give me a long list of excuses. This is my first month with this bank and between the hidden fees, horrible customer service, and difficulty with managing my money, I feel I need to file a complaint.
Oct 29th, 2018 -
Grant Smithy
No 24 hour support, also refuses to have any cash on hand. If you need to get, say $3,000 to buy a car from your account, chances are they won't have it. Take your business elsewhere to save the time and stress.
Mar 26th, 2018 -
Chris Marvels
Jun 23rd, 2017 -
Billy Fletcher
As a credit union the rewards come full circle to the customers. Very goo interest rates especially for children and teen accounts for saving. Many locations and very good, knowledgeable employees.
Mar 27th, 2017
About
A+ Federal Credit Union
A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a meeting at Zilker Park in Austin. Seventy years later, A+FCU has over 150,000 members throughout the community, over $1.5 billion in assets, and 22 branch locations. A+FCU continues to have close relationships with local schools and provides free financial education curricula for educators, engaging financial education presentations for students, real-life money management simulations for youth, and more. Learn more at aplusfcu.org.
Questions & Answers
Q What is the phone number for A+ Federal Credit Union?
A The phone number for A+ Federal Credit Union is: (512) 302-6800.
Q Where is A+ Federal Credit Union located?
A A+ Federal Credit Union is located at 13212 N Lamar Blvd, Austin, TX 78753
Q What is the internet address for A+ Federal Credit Union?
A The website (URL) for A+ Federal Credit Union is: https://aplusfcu.org/
Q What days are A+ Federal Credit Union open?
A A+ Federal Credit Union is open:
Sunday: Closed
Monday: 11:30 AM - 5:00 PM
Tuesday: 11:30 AM - 5:00 PM
Wednesday: 11:30 AM - 5:00 PM
Thursday: 11:30 AM - 5:00 PM
Friday: 11:30 AM - 5:00 PM
Saturday: Closed
Q How is A+ Federal Credit Union rated?
A A+ Federal Credit Union has a 3.0 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
A+ Federal Credit Union
Overall Rating
Overall Rating
( 9 Reviews )Gorilla Sports Lab on Google
They are scammers stay FAR AWAY FROM THIS PLACE. Everyone should pull all their money out this bank and bank elsewhere trust me when I say this you’ll be sorry if you open an account at any of their locations. They lie about missed payments and they report payments as missed even if you pay them. They are the newest scam going on.
Tony Stark on Google
When I opened my account I was told it was free because I have a child that goes to school in their district. Later on I found out there was a hidden $15 fee. Their customer service department is the horrible. First time I called they told me they couldn’t help me, refused to let me speak with a supervisor, and when I meantion I wasn’t pleased and should close my account, I was told, “maybe you shouldâ€. Because she wouldn’t help me with setting up my account with their app I decided to check my balance at a Bank Of America ATM and the fees for that posted over a week later. Now I have their banking app and I’ve noticed 5 different transactions that posted, disappeared, then post a week later on my account. These transactions were POS and online purchases so I don’t understand why all of the confusion. I tried to call their customer department today and answer around 20 security questions to authenticate the account, just for them to give me a long list of excuses. This is my first month with this bank and between the hidden fees, horrible customer service, and difficulty with managing my money, I feel I need to file a complaint.
Grant Smithy on Google
No 24 hour support, also refuses to have any cash on hand. If you need to get, say $3,000 to buy a car from your account, chances are they won't have it. Take your business elsewhere to save the time and stress.
Chris Marvels on Google
Billy Fletcher on Google
As a credit union the rewards come full circle to the customers. Very goo interest rates especially for children and teen accounts for saving. Many locations and very good, knowledgeable employees.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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