Hours

Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM

Chamber Rating

3.2 - (392 reviews)
178
34
10
24
146
Read Our 392 Reviews

Chamber Rating

3.2 - (392 reviews)
178
34
10
24
146
  • Kathy Barfield

    Alyssa was amazing! She got us completely setup with exactly what we needed and completed a very complicated data transfer. Highest recommendation.
    Feb 22nd, 2024

  • Book Scapes

    Fast, fast, and so very helpful. We were pulling our hair out for 2 days trying to set our new device up, and Daniel was able to efficiently help us in under 5 minutes. Our wait time was 15 seconds. Thanks so much for your help.
    Feb 20th, 2024

  • Fabiola Martinez

    My husband went in sometime last week and asked for the manager to help him with the Sim card because the worker there the day before was rude and the manager Justin gave him attitude over having to help him with the Sim card and claims its because my husband was rude when my husband just informed him, he wanted him to help him and asked him if he had an issue helping him because of the way Justin reacted to being asked for help with the Sim card. He tried to belittle my husband, and then things escalated from there. Not to mention this Manager had hickeys all over his neck when I went in to talk to him later that day. Switching services because clearly you will hire anyone professional, or not.
    Feb 15th, 2024

  • Edward

    Alyssa was super unhelpful. She was on her phone while she helped us. She didn't help us do a simple thing on our phone. All I wanted was to reset my wife's phone because she had downloaded a bunch of apps.
    Feb 15th, 2024

  • jacqueline hernandez

    I had a very bad experience at this t-mobile location!! the manager Justin, and his staff were super rude and I will be switching my service to AT&T !! DO NOT RECOMMEND
    Feb 14th, 2024

Read Our 392 Reviews

About
T-Mobile

Visit the T-Mobile store in Austin and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 9300 S IH 35 Service Rd Sb can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

  •   512-291-8222

Services

  • Repair center

Brands

  • T-Mobile
  • tmobile

Specialities

  • Mobile Phones Store
  • Shopping

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile?

A The phone number for T-Mobile is: 512-291-8222.


Q Where is T-Mobile located?

A T-Mobile is located at 9300 I-35 Ste A100, Austin, Texas 78748


Q What is the internet address for T-Mobile?

A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-austin-tx-78748-1sgw?utm_source=google&utm_medium=lastmile&utm_campaign=1SGW


Q How big is T-Mobile?

A T-Mobile employs approximately 20+ people.


Q What days are T-Mobile open?

A T-Mobile is open:
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM


Q How is T-Mobile rated?

A T-Mobile has a 3.2 Star Rating from 392 reviewers.

Ratings and Reviews
T-Mobile

Overall Rating

Overall Rating
( 392 Reviews )
178
34
10
24
146
Write a Review

Kathy Barfield on Google

image Alyssa was amazing! She got us completely setup with exactly what we needed and completed a very complicated data transfer. Highest recommendation.

Business Response on Google Feb 27th, 2024
Thanks for the great feedback, Kathy! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

Book Scapes on Google

image Fast, fast, and so very helpful. We were pulling our hair out for 2 days trying to set our new device up, and Daniel was able to efficiently help us in under 5 minutes. Our wait time was 15 seconds. Thanks so much for your help.


Fabiola Martinez on Google

image My husband went in sometime last week and asked for the manager to help him with the Sim card because the worker there the day before was rude and the manager Justin gave him attitude over having to help him with the Sim card and claims its because my husband was rude when my husband just informed him, he wanted him to help him and asked him if he had an issue helping him because of the way Justin reacted to being asked for help with the Sim card. He tried to belittle my husband, and then things escalated from there. Not to mention this Manager had hickeys all over his neck when I went in to talk to him later that day. Switching services because clearly you will hire anyone professional, or not.

Business Response on Google Feb 27th, 2024
Hello Fabiola, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit.

Edward on Google

image Alyssa was super unhelpful. She was on her phone while she helped us. She didn't help us do a simple thing on our phone. All I wanted was to reset my wife's phone because she had downloaded a bunch of apps.

Business Response on Google Feb 27th, 2024
Hello Edward, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit.

jacqueline hernandez on Google

image I had a very bad experience at this t-mobile location!!
the manager Justin, and his staff were super rude and I will be switching my service to AT&T !! DO NOT RECOMMEND

Business Response on Google Feb 24th, 2024
Hello Jacqueline, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit.

Load More Reviews

Overall Rating

Overall Rating
( 392 Reviews )
178
34
10
24
146

Write a Review

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