Arlington, TX Cell Phone Store

Very good service and they serve you very quickly. I recommend it.

Fast and good customer service, young Andres, very kind and attentive, helped me a lot with my purchase. I recommend it.

This location is a scam! Simmy was trying to charge me $400 when Metro Has a $100 promotion for an iPhone 12.

Amazing customer service by Mariam!

Phone got a new screen, cracked just as easily before taking it up there, 2 days afterwards. Said they'd repair it free and would give a call once the part for my phone c ... more

Very helpful, saved me money and helped with numerous questions.

This particular office does a great job answering questions. My red letter day last year was when I was able to get rid of my AT&T equipment and switch to T-Mobile! And m ... more

They helped us get everything we needed. And was sooo courteous. And professional

Scammed out of 85 and called and they said they will be helping me speak to corporate until I get my 85 back and that may even shut this specific location down for scamm ... more

Avoid this place they will scam you I watch the Indian guy that works there scamming people and charge more than they should , He says theyre not allowed to sell phones w ... more

As far as politeness, they were good. But slower than the slowest service. Didn't get the help that I desperately needed.

04-2023 I'm come up to this Metro a few times now working with Pedro each time, I've gotten an upgrade, internet service, and now I need a replacement phone and each time ... more

AK and the other young lady were super nice and sweet helping me and my son transfer his old phone to a new upgraded phone on Easter Sunday. He was even nice to give us ... more

I wouldn't buy anything from Metro PCS stores. I purchased a screen protector and still haven't even taken it out of the box, I have the receipt and they won't even give ... more

Great location with great service. Got my repair done quick and had my phone looking good as new. Don't even need to upgrade anymore.

Really bad customer service. The girls didn't want to answer questions they were more busy with their own conversation and I guess we interrupted. Went to the one by 20 h ... more

Thank you!!

The manger here was extremely rude and disrespected me. I’m Black and he didn’t realize I’m fluent in Spanish, when he started commenting to another customer about ... more

Cris and Ivan are extremely helpful. They got my phone and accessories set up just the way I wanted them.

That had to be the worst, most incompetent, verizon employee I have ever spoken with. I have been with verizon for years, and the only plans I have ever paid are used.

Good service

Great SERVICE

Shout out to Olivia and Rosa at Metro PCS in Arlington on Matlock. These young ladies put satisfaction back into customer service. I came to the door exactly at closing t ... more

Worst store ever, Mayfield store is way better. Metro is waiving off the activation fees today, but the lady in this store is like, I can't do that, I gotta earn money. I ... more

Jazmine was so helpful. she made sure i was all set, she made the moving companies easy and so affordable. great selection on accessories loved it here! will be back.

I just upgraded my phone.

I recently had my cell phone repaired at CPR repair store, and I must say it was a fantastic experience. The staff was friendly and knowledgeable, making the whole proces ... more

Ok ppl always go thers

(Translated by Google) The people who run this place are very friendly and efficient. (Original) Las personas que atienden este lugar son muy amables y eficientes.

Fixed my yahoo email

Manager Alysia Rasco Went Above & Beyond!!

Brooke was excellent. She's very knowledgeable about phone issues. I had been to multiple stores for over a year. She did it in 5 mins

This is the worst T-mobile customer experience ever. Every time I come in its ALWAYS a network issue and they cant do anything. I tried paying my phone off and they could ... more

Great service every time

I got to charge my phone there.

Excellent service, thank you very much...

They always give the best deals , love the shop and the staff

Ms. Galindo was the best person to seek for help. Excellent listener and solved the issue promptly. I can't thank her enough.

Customer service Professionalism

THE WORST SERVICE, STAY AWAY FROM HERE Second time coming in to the store to get an upgrade just because its closest to me and again I left because the employees there ac ... more

They were so helpful at 818 abrams erica and Sam really help us out Go to Metro get u a phone

This MetroPCS is awesome. Brenda, an employee there is soooo good at her job. She is friendly and very efficient. 6 stars!!!

I was about to go metro to pay my bill but I got a good deal and the place was do good and the service was amazing

"John at Metro by T-Mobile provided exceptional service! He was knowledgeable, patient, and went above and beyond to ensure I got the perfect plan for my needs. His frien ... more

Fixed my phone in no time