First Horizon Bank - Commercial Banking

First Horizon makes business and personal banking easy. The staff in the Sevierville office are great. Fast and efficient service.
Sep 7th, 2021

Long waits in the drive thru...there may be only 2 cars ( one in each stall)and yet it can be 10 to 15 min wait.They never answer the phone.Tried calling many times...it just goes to automated machine.However if you call Pigeon Forge they always answer.A huge bank with only 2 cashiers running the inside and drive thru all the time is ridiculous.They are losing their touch.Not very well run.I wish they would bring back customer service in the drive thru where you are greeted with a real person..not looking at a dark window waiting on someone to come on camera
Aug 19th, 2021

It's ok, think they are losing their touch with the customers on a corporate level and it trickles down through the ranks. Doesn't seem like the friendly bank it used to be.
Aug 1st, 2020

It’s taking me 35 minutes in the drive-through to have any kind of experience at all. No, this isn’t pleasant.
Feb 9th, 2020

Nov 3rd, 2019