Memphis, TN Van Rental Agency

This has to be the best U-haul location on the planet. Their customer service is impeccable. They go above and beyond to help you in anyway they can. They make you feel l ... more

Mission accomplished

The Truck ran perfectly and we had to keep the truck longer than we expected but there was no additional charge

A great rental experience. Really appreciate this companys support for military and veterans. I had reserved a 12 truck. The one they had on the lot needed preventive mai ... more

Truck was well maintained and cargo area very nice. Easy to load.

I had to purchase my own utility dolly because they didnt have any in stock when I rented the truck on 2/17/24. Not professional. Listening, understanding your customer's ... more

Ms Barbara and Staff worked it out for us. THANKS!!!!!

If you are considering a rental car, take my advice and never consider PayLess Car Rental. They will add so much to the rental price until you will pay more than twice wh ... more

Avis deferred strikes again. Had a reservation show up no cars! Horrible company. Why even take a reservation and be preferred.

I had 2 vehicles reserved, one was prepaid in full , the other on credit card hold. I was appalled when I arrived at Memphis Airport location when I was told they didnt h ... more

Great customer service

Horrible service they don't give you all the details the boy behind the counter was more concerned about trying to look and sound cute rather than customer service

Showed up at home depot to pick up the truck I had reserved online with my credit card, only to find out they did not have a truck available, and was advised there was no ... more

Terrible No trucks Wrong location on Google Its a HOME DEPOT at this address

Very easy drop off. Agent was very nice.

Payless in Memphis airport was very easy. Drop off area was also very good. we got the vehicle we desired and it performed wonderfully. would rent again .

Excellent service. I rented a van to use for a corporate outing and they were easy to schedule. It also greatly helped me out that they were able to do a drop off and pic ... more

I was scheduled to drop my vehicle off at this location and no one answered the phone and the gate was locked. I waited over 40 minutes and no response and no one in cust ... more

Had a brand new car for my adventure, which made me really happy the car was really nice with that new car smell really put my mind at ease knowing I was in a good reliab ... more

This is my absolute favorite rental Car place in Memphis. Cynthia is an absolute Gem. She is very sweet and professional. I rent cars at least 10 times a year for Travel ... more

Girl that works there is great I've rented several cars from her ,and never had a problem.

I rented a van a while back and it was the most swift, professional and smooth rental ever! I recommend Prime to anyone who's looking for a passenger van. I will definite ... more

Overall, great experience besides the car. I wish it was located closer to the airport but understand the reason for distance. Great selection of rental companies, would ... more

Great shop fixed us right up even washed our truck

Good service

I had a reservation to get a truck when i go there no one was there the door was locked and there were 3 phones numbers on the door telling you to call the numbers were n ... more

Good place

Great service, but seemed overpriced. Quoted one price, but charger double that price.

Very good experience with the staff I will come to them for my moving needs.

They had a car for me, which I could NOT say about my last Enterprise experience, who had no car for me although I had reserved it. The staff was pleasant and helpful

Great people

Exceptional customer service from Pat

Nice employees

Absolutely horrible every time! Went to drop off my rental at 11:55 (closed at 12pm) and they where already closed and the reps are gone. Called the Customer Service mult ... more

We got there before they did. They had no cars and sent us to the airport. I was late for work because of them.

After the experience I had with Avis, I do not plan to return. I reserved a vehicle with them weeks ago. I went to pick up my rental and once I got inside of the vehicle, ... more

Amazing service, easy and very professional. I’d recommend this uhaul to everyone in the Memphis area!! Talk to Debbie and she will get you taken care of!!

Great friendly customer service! And fast. Easily rented a dolly for just $7 to move!

Very nice! Fast!

They are the best in the business

This place is crumpys wings not uhaul..

Horrible customer service! Im glad had to go there and experience it myself. Very unprofessional, ill informed, rude and pretentious people! Specifically the white dude w ... more

Ok

I called two or three times no one answered the phone on my fourth time calling some one answered I proceeded to ask them about purchasing a U-Haul for rent, and they hun ... more

Had to wait a hour for a vehicle and the car was old and had no features I was used to.