Hours

Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
2.1 - (12 reviews)
2
1
0
2
7
Read Our 12 Reviews

Chamber Rating

Verified Member
2.1 - (12 reviews)
2
1
0
2
7
  • viki Ngar

    Horrible Service! Showed at Bank at 1158 am which the hours just changed on Saturdays from 1pm to 12pm. One of the Branch members happily told me they are closed and I couldn't not access my Safe deposit box. They don't care how important the situation is. .They just lost me! I have been a member for 24 yrs! Truist is bogus!! Terrible financial institution! Very disappointed
    Apr 3rd, 2023

  • Mason Grace

    Terrible Customer Service. The Teller was slow and rude to everyone in the bank lobby.
    Jun 15th, 2022

  • B B

    Very slow service. The manager purposely miscommunicated bank policies/procedures to entice us to bank with Suntrust. He also did not communicate important information regarding a potential loan. I do not trust the manager at this location.
    Jun 6th, 2022

  • OMirza Team

    terrible customer service , no one knows or cares to provide banking information that is a customers right
    Jan 25th, 2022

  • Tiffany LaClave

    Every time I have to come to this location I have to wait a ridiculous amount of time. Ive been sitting behind one car for 20+ minutes. There is a long line behind me so unfortunately Im stuck. This location is most convenient for me due to the limited amount of locations. I hope Truist runs local branches better, but Ive been super unimpressed with them so far.
    Nov 24th, 2021

Read Our 12 Reviews

About
Truist

At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Contact Info

Products

  • Checking
  • Commercial
  • Credit Cards
  • Loans
  • Mortgage
  • Online & Mobile
  • Banking Accounts
  • Personal Savings
  • Small Business Banking
  • Wealth Management

Services

  • Deposit Transactions
  • Direct Retail Loans
  • Credit Cards/constant Crd
  • Business Loans
  • Night Depository Service
  • Mortgage Loans
  • Insurance Services
  • Investment Services
  • Treasury Services
  • Trust Services By Appt
  • International/retail&wire
  • Leasing Services By Appt
  • Cash Management By Appt
  • Foreign Currency Exchange

Languages

  • English
  • Spanish

Images

Questions & Answers

Q What is the phone number for Truist?

A The phone number for Truist is: (901) 462-9850.


Q Where is Truist located?

A Truist is located at 7770 POPLAR AVE, GERMANTOWN, Tennessee 38138


Q What is the internet address for Truist?

A The website (URL) for Truist is: https://www.truist.com/branch/tn/germantown/38138/7770-poplar-ave?cid=local-seo


Q How big is Truist?

A Truist employs approximately 20+ people.


Q What days are Truist open?

A Truist is open:
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM


Q How is Truist rated?

A Truist has a 2.1 Star Rating from 12 reviewers.

Ratings and Reviews
Truist

Overall Rating

Overall Rating
( 12 Reviews )
2
1
0
2
7
Write a Review

viki Ngar on Google

image Horrible Service! Showed at Bank at 1158 am which the hours just changed on Saturdays from 1pm to 12pm. One of the Branch members happily told me they are closed and I couldn't not access my Safe deposit box. They don't care how important the situation is. .They just lost me! I have been a member for 24 yrs! Truist is bogus!! Terrible financial institution! Very disappointed


Mason Grace on Google

image Terrible Customer Service. The Teller was slow and rude to everyone in the bank lobby.


B B on Google

image Very slow service. The manager purposely miscommunicated bank policies/procedures to entice us to bank with Suntrust. He also did not communicate important information regarding a potential loan. I do not trust the manager at this location.


OMirza Team on Google

image terrible customer service , no one knows or cares to provide
banking information that is a customers right


Tiffany LaClave on Google

image Every time I have to come to this location I have to wait a ridiculous amount of time. Ive been sitting behind one car for 20+ minutes. There is a long line behind me so unfortunately Im stuck. This location is most convenient for me due to the limited amount of locations. I hope Truist runs local branches better, but Ive been super unimpressed with them so far.


Load More Reviews

Overall Rating

Overall Rating
( 12 Reviews )
2
1
0
2
7

Write a Review

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