Regions Bank

Ted Wood _{on Google}

Sep 5th, 2023

Friendly knowledgeable associates who've been very helpful to me personally and as my role as an executor of an estate.

Euangelion _{on Google}

Apr 1st, 2023

I went to the branch on Germantown Pkwy by the Wolf River. A well dressed young lady met me at the door and asked me what I needed. When I told her she asked for me to sit in the waiting area. After less than 5 minutes had passed I was beckoned by an employee at a desk AND directed by the young lady who met me at the door. The customer service lady took care of my business quickly and competently. The manager, Mr Booker, stopped to say hello as well. I was in and out and I felt as though the bank cared.

Misty Rodriguez _{on Google}

Dec 31st, 2022

You need a notary? Yeah. Better have an account otherwise they wont help. Loranda was an absolutely horrible representative of this company. I called to see if there was a notary at that location. I was told yes I get there. I asked her how she was. She ignored me. She asked me if I had an account with the bank. I do no. Then she told me with her snappy lips cant use a notary unless you have a bank account here. I said uh what? She said yep. You dont have an account. I cant help you.
Maybe company policy but probably should come at it in a different way. Or even say oh hey since youre here would you like to make an account. I would have said no but that is besides the point.
Went on the other side of the parking lot to pinnacle and had that document signed for free with a couple good laughs with the Notary. The lady at Pinnacle is the only reason why I think a one star would even be worth it.
Girl bye.

Bonnie R. _{on Yelp}

Dec 26th, 2021

Went to this branch to close my daughter's checking account while she was in town since she has moved to California. Lorenda "helped" us, but was incredibly rude and condescending throughout the interaction, even interrupting me multiple times. When I asked to speak to a manager, she told me no managers are available. I assume this level of service is due to ending the relationship, though I, personally, have multiple high-balance accounts with the organization. Her only recommendation was that we empty the account to a $0 balance, which we were not comfortable doing since we had already done that and three transactions went through from an account my daughter didn't realize was linked *and* the bank charged three $38 overdraft fees as a result. The organization will not let you close the account or even update your address via the app or customer service number, so we won't be able to close it until she returns in June.