Truist

charsanna light _{on Google}

Jan 18th, 2024

This bank is awesome. Lisa and Michael and the other are always great on hands when needing help

drew scott _{on Google}

Nov 24th, 2023

They have been so nice when I come through the drivthough I really appreciate that. My only complaint is that this bank is near impossible to get someone on the phone when you call the. Leave a message most likely you will ne get a response. And the number they tell you on the recording to call seems to just lead rite back to the recording, lol. Its almost funny if it wasnt so annoying. I can call Johnson City thank the Lord they always answer. I dont know whats wrong with this bank I just want to go to Eastman credit unit so bad and I hate that Ive been with them sinsce 1994. I miss the old staff so bad.

Robert Hunt _{on Google}

Sep 29th, 2023

Do not.... I repeat... Do not get a mortgage through this bank. They had an entire month to have everything ready by closing date. The night before closing they were sending documents to sign up until 9pm. Still didn't have anything ready for next day and had to put it off from that Thursday until following Tuesday. At the 2pm closing we had no package sent to closing from Truist. We finally got everything sent to the Closing company after 6pm. Over 4 hours at closing company waiting on everything from TRUIST. Pitiful!!! Poor communications from lending sales person and processor. The sellers also were delayed in closing on their new property and had to go into a HIGH rent situation because of Truist's lack of customer care and incompetence.