Crossville Wholesale Furniture

Wonderful service. Great people
Mar 29th, 2024

Overpriced, rude workers, terrible customer service, likes to scam customers out of as much money as possible. You'd do better literally anywhere else.
Mar 27th, 2024

Mar 8th, 2024

Feb 11th, 2024

We purchase a sofa and loveseat in February 2023. We travel a lot and from March until the middle of September we were out of the state. In December of 2023 I contacted Crossville Wholesale Furniture as we were unhappy with the quality of the furniture. The furniture was looking gray and dirty. Upon looking closer look, it appears to be a design flaw in the fabric. Was told that they couldnt find any record of our sale and I would have to text them a copy of invoice and pictures. I sent them in the next day and waited and after not hearing anything back, I called the store again at the beginning of January and was told they dont warranty dirt. I again explained get it wasnt dirty and I would like them to contact the manufacturer and have a representative contact me. On the invoice it was hand written that the furniture has a lifetime warranty. It hasnt lasted a full year. It has since been almost 2 months again with no contact, no response. The customer service and quality of the furniture we purchased is severely lacking. We are a retired couple with no family in the state, we dont smoke and have no pets. We relied on reviews as well as the manufacturers warranty thinking we made a wise choice. We couldnt have been more wrong in our choice of both. Would definitely recommend purchasing from a more reputable furniture store.
Feb 14th, 2024