Best Western Ramkota Hotel

Came for my daughters birthday and boy that turned out bad......Couldn't even check in due to not having a fdic bank card I booked online on there official website and thought everything was fine since I use a Walmart debit card....boy was that far from the truth....got my confirmation number and even called and spoke to staff a few time to verify we would have a room and the price...day of the party I call and verify once again! I arrived at 330 as they stated a possible early check in....then my wife was notified if we didn't have $200 cash deposit and an additional $100 for the room we couldn't check and and tuff luck....very unprofessional and completely ruined a birthday party
Apr 9th, 2024

Place is trash and it is full of trash. Someone pulled the fire alarm at 21:00, waking my baby. I will be refunded for my night stay.
Apr 6th, 2024

Apr 6th, 2024

Lame. They have construction going on early AF, it's 6:44am on a Saturday and I have been listening to this garbage truck slam the trash cans around for 20 minutes. Must be their wake-up call. Rooms are subpar, TV fades in and out, sound distorts. Lastly, no breakfast...Horrible experience so far. 1st and last time here for sure. Rooms: Junk
Apr 5th, 2024

The hotel in general was just not very clean. The hallways specifically were extremely dirty, so it was not very welcoming. The rooms were outdated and cleanliness was fair/average for the rooms. It was very loud at night, as you could hear every single noise in the hallway. The large swimming pool area was very dirty (the pool temp of this pool was comfortable). The kid pool area with the slides had a broken slide and the water was extremely cold in this area (this pool area was fairly clean). Would not book here again.
Apr 5th, 2024