Serena Inn and Suites- Rapid City

C T _{on Google}

May 18th, 2022

Passing thru, stayed, everything was good till I got up next morning,went out side to find my two front windows busted out, the amenities say it has 24 hour security, they don't,they have cameras supposedly everywhere else except where my car was parked in there Parking lot, basically I paid to stay at a motel that is not safe, and can't be trusted. I have no money to replace these windows, and they aren't gonna help, even tho I feel they should be obligated to,. Considering I paid money to stay on there property, they should provide safety and security for their customers,.

Charles Merchant _{on Google}

May 13th, 2022

The staff are very welcoming. Also had a package drop off and they said if it is important they will deliver.

Alex Alvarez _{on Google}

May 9th, 2022

I won't come back for sure