My Place Hotel-Rapid City, SD

Chamber Rating

4.1 - (362 reviews)
208
70
32
10
42
Read Our 362 Reviews

Chamber Rating

4.1 - (362 reviews)
208
70
32
10
42
  • Moriah Frank

    Our room was dirty, tv didn't work. We called 3 times to ask to come fix it. Our room smelled like weed terribly. Having 3 young kids, we left. I didn't want to have them smell that all night. The manager was able to give us a refund, which I'm very grateful.
    Jan 28th, 2024

  • Aldin Rekic

    I stayed there last night rooms are clean i will give them that other theb that nothing special halfway has bad smell had no towels in room hotel is noisy couldnt sleep room all night couldnt sleep from next door room 120.
    Jan 9th, 2024

  • Chris Briscoe

    After ten plus hours on the road we arrived around 4.30 p.m. to check in. The front desk clerk, who also claims to be the manager, somehow managed to lock herself out of the system. She asked us to come back in 45 minutes, or we could informally check in immediately if we let her take a copy of our credit card. In this day and age of rampant identity theft, you have to be a special kind of stupid to think I'm leaving a copy of my credit card with you. We had an event to attend at 6, and I would have enjoyed to chance to relax and change after being on the road, but that didn't happen. Now I read the reviews about this place overlooking rooms, so I'm concerned we may not have a room when we return around 10. Right now I would not recommend this place to anyone. Run away and spend your money somewhere else where you can check in upon arrival and not run the risk of having your card compromised by someone who wants to make a copy of it. Any manager in their right mind should not ask a guest to leave a copy of their credit card.
    Nov 12th, 2023

  • paula moore

    I stayed a few days ago. Very disappointed. Mass confusion, Very rude lady. Will not stay again, Nor recommend it to anyone. LOL,,you reply to me that your sorry for my bad experience,, that your changing staff and management,,lol,, It was the new management I had the bad experience with,, She is very very rude........
    Oct 26th, 2023

  • Billy Groner


    Oct 13th, 2023

Read Our 362 Reviews

About
My Place Hotel-Rapid City, SD

My Place Hotel-Rapid City, SD is located at 1612 Discovery Cir in Rapid City, South Dakota 57701. My Place Hotel-Rapid City, SD can be contacted via phone at 605-791-5800 for pricing, hours and directions.

Contact Info

  •   605-791-5800

Questions & Answers

Q What is the phone number for My Place Hotel-Rapid City, SD?

A The phone number for My Place Hotel-Rapid City, SD is: 605-791-5800.


Q Where is My Place Hotel-Rapid City, SD located?

A My Place Hotel-Rapid City, SD is located at 1612 Discovery Cir, Rapid City, SD 57701


Q What is the internet address for My Place Hotel-Rapid City, SD?

A The website (URL) for My Place Hotel-Rapid City, SD is: https://www.myplacehotels.com/my-place-hotel-rapid-city-sd


Q How is My Place Hotel-Rapid City, SD rated?

A My Place Hotel-Rapid City, SD has a 4.1 Star Rating from 362 reviewers.

Related Categories

Ratings and Reviews
My Place Hotel-Rapid City, SD

Overall Rating

Overall Rating
( 362 Reviews )
208
70
32
10
42
Write a Review

Moriah Frank on Google

image Our room was dirty, tv didn't work. We called 3 times to ask to come fix it. Our room smelled like weed terribly. Having 3 young kids, we left. I didn't want to have them smell that all night. The manager was able to give us a refund, which I'm very grateful.


Aldin Rekic on Google

image I stayed there last night rooms are clean i will give them that other theb that nothing special halfway has bad smell had no towels in room hotel is noisy couldnt sleep room all night couldnt sleep from next door room 120.

Business Response on Google Dec 28th, 2023
Thank you for taking the time to leave a review, your thoughts are very important to helping us improve our service. I am very sorry for the negative experience you had with us, we have taken appropriate action with the disturbance on your floor as well as our housekeeping department to ensure this does not happen again. Thank you for choosing My Place and we hope you will give us another try in the future! If there is anything else we can assist you with please feel free to reach out!Cai Gray-Hotel SupervisorMy Place Hotel-Rapid City(605) [email protected]

Chris Briscoe on Google

image After ten plus hours on the road we arrived around 4.30 p.m. to check in. The front desk clerk, who also claims to be the manager, somehow managed to lock herself out of the system. She asked us to come back in 45 minutes, or we could informally check in immediately if we let her take a copy of our credit card. In this day and age of rampant identity theft, you have to be a special kind of stupid to think I'm leaving a copy of my credit card with you. We had an event to attend at 6, and I would have enjoyed to chance to relax and change after being on the road, but that didn't happen. Now I read the reviews about this place overlooking rooms, so I'm concerned we may not have a room when we return around 10. Right now I would not recommend this place to anyone. Run away and spend your money somewhere else where you can check in upon arrival and not run the risk of having your card compromised by someone who wants to make a copy of it. Any manager in their right mind should not ask a guest to leave a copy of their credit card.

Business Response on Google Dec 8th, 2023
I am so very sorry this was your experience. This is absolutely not the standard. I hope our resolution and remainder of your stay was much better.

paula moore on Google

image I stayed a few days ago. Very disappointed. Mass confusion, Very rude lady. Will not stay again, Nor recommend it to anyone. LOL,,you reply to me that your sorry for my bad experience,, that your changing staff and management,,lol,, It was the new management I had the bad experience with,, She is very very rude........

Business Response on Google Oct 12th, 2023
We are very sorry to hear this. Many many changes are happening right now! We would love to get a 2nd change. New crew, new manager, better experience.

Billy Groner on Google

image

Business Response on Google Nov 3rd, 2023
Thank you!

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Overall Rating

Overall Rating
( 362 Reviews )
208
70
32
10
42

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