Rapid City, SD Mailing Service

Our family heirlooms arrived safely and timely! Everything packed with great care.. Awesome service.

always positive and helpful, thank you!

Every time I come here to get boxes they are out!! Your a box store your suppose to carry inventory!!! What a waist of time!! You apparently dont care about customers tha ... more

Ease of dropping off a package to be returned to a merchant at the UPS Store is so easy & quick. Matthew had a great smile & was super efficient!

The staff member who helped me was incredibly patient and helpful in assisting me with the international shipping process

People are rude and unhelpful. Refusing to take a QR shipping label and boxing when my company pays for it. Go elsewhere, FedEx doesnt want to ship packages.

I have moved all over the US and rented from UHauls all over. This is by far the nicest one Ive rented from. The staff is exceptionally friendly and go out of their way ... more

Never answer phone

Incredible customer service and professionalism. Thank you Robert for your help!

Great service, great prices and truthfully I was in and out in like 15 minutes

Stopped in gave me information where I needed to go to get some additional parts. And then went back to get the hose I needed. And I walked in at 424, and they still help ... more

I have used them twice now for moving. Both times they did an amazing job! Also, they were quick and moved all my property carefully. Very organized and hard working! I r ... more

Excellent service

Kaylee assisted me with a return today. Due to my printing error,, part of the label number was missing. Kaylee was very patient, kind and helpful to correct the label. ... more

always fast, always friendly. 10/10

If your destination is in their service area 10/10 recommend

Great service

There today, 3-5-24 between 4:30 -5:30. We had a difficult parcel to ship that required the customer service agent to make phone calls and go above and beyond to help us. ... more

Techs are awful here

Staff is always so friendly.

On January 5th 2024 we had a package delivered to our house the driver backed onto the lawn leaving huge ruts and ran over our Christmas decorations causing about $500. D ... more

Well it is a box, and I did some drop so

If they don't lose your freight, they destroy it before delivering it.

It's located at the entrance near the pumps.

Wasn't open

They hold your packages for several days before delivery, while each day saying it's out for delivery.

This is not a drop off. Carried a heavy package up a flight of stairs just to be turned down and have to go someplace else. Waste of my time. Please take them off the map ... more

It's in a gun shop, which is fine, I shopped too. But they couldn't give me a receipt for drop off. That's not good. I'll go elsewhere for documentation that it was re ... more

It works

Not actually a FedEx drop off. They turned me away with a prepaid FedEx return package and told me to go to a real FedEx site.

I was expecting a package today at 8pm but somehow the delivery time was earlier. I was at the apartment awaiting the delivery.The delivery person made no effort to even ... more