Enterprise Rent-A-Car

Linda _{on Google}

Jun 28th, 2023

Great customer service by Ashley and Jess. The car was great to drive

Lavell Drayton _{on Google}

May 25th, 2023

Friendly customer service. There was no line. I was able to get my car car super quickly. I was on the way to my hotel in no time at all. The rental car desk desks are right around the corner from the gates which makes it super convenient.

LeRon Ellis _{on Google}

Feb 28th, 2023

Usually National is spot on but they let you reserve a car for earlier than they open.

Whitney Hill _{on Google}

Dec 31st, 2022

I recently rented a vehicle from this Hilton Head airport location and had the ultimate displeasure of interacting with a staff member by the name of Thomas. He was extremely rude and dismissive. When I first picked up my rental, I was not provided with my rental agreement and did not realize until a few days later. I contacted customer service and after speaking to two different agents on two separate phone calls, they stated they were unable to pull up the contract and I would have to go into the pick up location to receive my agreement. When I arrived back to the airport location I was waiting in line to speak with the agent. I explained to him the situation and he proceeded to gather some information from me and then stated that he could not help me and that he would have to call the office and they would send me an email with my agreement. I attempted to tell him that I had already contacted the office and they were unable to send me an email and was directed to come into this location to get my paperwork. Thomas, (the agent behind the counter), became agitated and stated "you called customer service but you did not talk to me, I'm Thomas and I say that they will send you an email because I can't help you!" I kindly asked Thomas to lower his voice and he said " I'm not going to deal with you." He then proceeded to shoo me to the side and take another customer that was behind me. I asked him if he could help me first before moving on to another customer, he then stated "You don't want to accept the answer I gave you, I don't know how to pull up the information so I'm done!" Thomas went to get another team member from the back to pass me off to. The young lady was most helpful. She listened to my situation quickly resolved the issue by printing out my rental agreement. I am disgusted by the treatment and negative attitude I received today when I was attempting to rectify an error that was initially caused by this location.

carletha campbell _{on Google}

Dec 11th, 2022

I had a wonderful New Year visit with my family in North Carolina because one of the manger's did his thing. Whoot Whoot !! I made reservations with another company who gave me a hard time the day before. So on New Years Eve morning the Lord spoke to Mr. Michael Blaha and his coworker Ms. Ni Grant. Thank you guys for my nice clean jeep. I didn't take pictures because of a days loss, it slipped my mind it really made me have a moment when I thought, now why wasn't I using Enterprise? LOL thank you for such great customer service and taking care of me.