Brown Urology

Cindy Smith _{on Google}

Nov 1st, 2021

I wouldnt even give them a star, poor communication in this office.

Jeepguy13 _{on Google}

Sep 25th, 2021

I am extremely frustrated with how this business is conducted. I had an issue with billing and have been trying over a month to sort it out. Lady at the front desk is extremely rude and doesnt want to do her job.

Keith _{on Google}

Jul 26th, 2021

Those who have left negative reviews for Brown Urology, I want to thank you for taking the time to report the poor service and experiences you have received from here. My primary doctor referred me to Brown Urology today and the first thing I did was to check their reviews. The next thing I did was call my primary doctor and tell him that I refuse to go to Brown Urology based on the reviews I have read. Service and kind treatment of patients DOES MATTER. I truly hope that Brown Urology reads their reviews - but likely they don't care.

Theresita Eltz _{on Google}

Apr 12th, 2021

I would also give 0 stars! I have been dealing with the West Warwick office since last year... It started with receiving a letter saying that they had been trying to contact us to book a procedure... Almost not true. We had been calling over and over to schedule and were never called back. My husband finally stop trying, that's when I took over! When I called, the receptionist asked where have we been rudely?! Excuse me, where have you been. I had to stop her from continuing and focus on just booking an appt. The week of the procedure, I called to ask about how the procedure will happen via needle or gas, no response.. I called day of the procedure to get an answer, the reception barks at me asking me if I'm going to cancel if I don't hear from the nurse. I quickly respond to her saying that is not what I asked you and I'm sick of your attitude. She sends me straight to voicemail. A nurse finally calls us back an hour before the procedure to let us know our options. When we finally arrive to the office, they let us know that they're an hour and a half delayed. Why wouldn't they call and let us know that? The service in this place is absolutely atrocious! Go somewhere else!

James Sheets _{on Google}

Feb 17th, 2021

I would strongly recommend Brown Urology to anyone considering treatment. From my telehealth consult to my operation and recovery the doctors and office professionals were excellent. I was impressed by the thank you notes and baby announcements going back more than 20 years on their walls.