Main Line HealthCare Primary Care in Westtown

Sheyenne Tormey _{on Google}

Apr 5th, 2023

My friend's phone broke and he completely forgot about his appointment as he has just started a new job with no working phone for a week or so .... the lady at the front desk told him when he expressed his concerned about waiting another month for his appointment ...and I quote ... " well you should have wrote it down " ... I'm sorry but when did customer service go out the window ?
If it wasn't for the patients this rude person wouldn't have a job. The office wouldn't even be there....
I have worked in customer service my whole working career... I'm now a dental receptionist at a dental office thats rebuilding thier business since covid and guess what ????
I'm not rude when patients cancel or forget ..infact I'm so incredibly nice to them ...I have helped increased new patients in the last two weeks up to almost 20 people !!
Office manager of this place...owner of this place and or dr... please
..teach your front people to do better. Learn some empathy because you truly never know what someone is going through.

Nina Mortelliti _{on Google}

Feb 2nd, 2023

Ive been coming to this practice for about 5 years and have received great care. Ive mainly been a patient of Dr. Q and Vickie McLorie who have always provided great care. They are very efficient with ordering tests and prescriptions. They listen to my needs and Ive never felt rushed. Ive never had a bad experience scheduling on the phone or on the patient portal. I recommend this practice!

William Leitz _{on Google}

Jan 26th, 2023

Great staff

Lexi Bussey _{on Google}

Jan 4th, 2023

I had my mother come here for an appt the other day and I am so infuriated. Amy made the appt an absolute hell. No consideration for others and just ridiculously rude. How can you work for healthcare and not have compassion for others. As long as AMY works there they will not see us again. Switching providers immediately. Ridiculous.