Campus Apartments Philadelphia

Apr 3rd, 2024

Extremely helpful and responsive. My #1 housing choice
Mar 29th, 2024

I love living with campus apartments. They make campus life easy and affordable and are always on time and diligent with maintenance
Mar 16th, 2024

Mar 1st, 2024

Expect low rent, but lower standards and facilities at Campus Apartments' professionally managed buildings. Pros: 1. Robin R: Robin truly stands out she shines as the GM with her prompt responses and sincere efforts to make this place livable. Despite juggling a demanding role, her dedication to solving tenant issues is exceptional. 2. Affordability: The rent is reasonably low, includes most utilities, and a flat $10 laundry fee. 3. Location: Proximity to essential amenities and different campuses is very convenient. Cons: 1. Outdated: The building badly needs updates. 2. Security Issues: Expect package thefts even with lobby cameras (who knows if they even work) and the front door to be wedged open throughout the day. Last week a stranger was sleeping in my hallway on the floor. 3. Inadequate Amenities: No working intercom system for the building so you have to go answer the door for everything; the elevator was out of service for six months; unwanted mail often ends up scattered on the floor; trash piles up at the dumpsters; youll definitely see rodents in your unit. 4. Poor Communication: Theyll email you about the office being closed or partnerships they have, but not about the SEPTA construction happening right outside the building or whatever construction UCA/CA has happening right outside your unit. My specific experiences - A bathtub refinishing job led to significant paint damage across my unit. Although Robin quickly addressed the issue with dry cleaning services and a cleaner, the effort fell shortthe cleanup was only sweeping and mopping, leaving me to deal with paint dust for weeks. UCA advised filing a claim with my renter's insurance, which was ultimately denied, and then requested an itemized list of damages; it wasnt worth the headache to do so. - Once my key broke while I was unlocking my door (its a plastic fob). Because it was after the main office had closed, I had to wait until the next morning to get a new key (and you cant lock your door without a key). When I went to get a new one, the worker tried to tell me it was a $75 fee. Even after I explained the key broke in use, she kept telling me it was fee. - CA uses Plaid as a third-party platform to pay rent directly from your bank. Once Plaid disconnected and they charged me a $50 NSF fee even though CA claimed it was an Invalid Account Number. I tried to have a conversation with Roberta R. at CA about their system creating the issue and she simply wouldnt listen; she just kept saying you signed this in your lease. She is one of the most unprofessional people Ive encountered in CA. - Thin ceilings mean you hear everything from above, especially when they refuse to carpet the unit between new move-ins. The neighbors sound like theyre going to fall through my ceiling at any given moment. UCA told me that theres nothing they can do since they arent breaking any rules in the handbook but that I can call the cops if I continue to have a problem with the noise. - SEPTA announced a 6-week long construction project right outside the building that's disrupting parking, causing noise, and possible water issues. Weve gotten no notice from UCA or CA about it. Then yesterday, I saw a man walk past my window (I live on an upper floor) only to see scaffolding so close I could reach out and grab it (seems unrelated to the SEPTA project). I have no clue what this UCA/CA led-construction is or for how long itll be happening, but its completely blocking every window in my apt.
Mar 21st, 2024