Banter by Piercing Pagoda

You really need to update the location AND the malls directory. We went on a wild goosechase thanks to google and the mall directory claiming its inside of bloomingdales ON THE OTHER HALF of the mall, however its in the same exact spot as 15yrs ago, the last time i was here. Ik the mall had updated entirely so i turned to google having not been here in so long so to be sent on this hunt was ridiculous when it was exactly where i remembered the location to be
Jun 14th, 2023

Kadeen was such a big help during my shopping experience. She was very patient as she helped me figure out which pieces I wanted and even allowing me to try the items on. Her expertise and patience really made this whole process pleasant for me. Im looking forward to coming back and making future purchases with her.
May 17th, 2023

Stood at the counter for 20 minutes trying to get the sales associates attention. I decided I would come back- about an hour I revisited and again was left standing there for 15 minutes. I asked for help as I knew exactly what I was going to purchase. Without even looking at me she held up one finger, in what I assume was an attempt to tell me give me a moment another 5-10 minutes went by and not a word was spoken to me, no one even approached me directly. A simple, hey can you give me a moment would have gone a long way but to be blatantly ignored and dismissed was not it. I would go ANYWHERE else for business at this point.
Mar 2nd, 2023

Went there tonight to look at some earrings and when I said excuse me to the sales associate with clear glasses and she was very rude about me saying excuse me so your employees are not the best than I went back and tried to do the same thing but I got no help at all so I feel like your employees could be better at customer service
Dec 11th, 2022

We went yesterday and my 11 year old daughter was very nervous. The woman who pierced her was so patient and calming and did a great job. Both ladies there yesterday were very nice and took their time and were very diligent. Highly recommend.
Nov 28th, 2022