Les Schwab Tire Center

Jennifer Aquila _{on Google}

Apr 6th, 2024

I brought my SUV in without an appointment to get new tires, I had put it off for far too long. They got me in right away and had me on the road in no time! So kind and had great communication. 10/10 would recommend

Melanie Schneider _{on Google}

Mar 31st, 2024

Friendly and efficient service.

Julie Tjaden _{on Google}

Mar 28th, 2024

Great service, once again.

Debi Douglass _{on Google}

Mar 25th, 2024

Had an appointment for a safety inspection. Was told 1 hour, was ready in 30 minutes. Great service!

Jenna Tracet _{on Google}

Mar 20th, 2024

Les Schwab Springfield failed on basic tire repairs. I made an appointment online for flat repair and TPMS work (tire pressure monitoring system). In the comments, I wrote that I had 3 tires that needed to be checked for leaks and repaired if possible. I also wrote that I wanted the TPMS dash light to be off. I was perfectly willing to pay to have the issues taken care of -- flat repair, new tire(s), new monitors... whatever was necessary.
Service took about an hour, and the tech explained that he found a nail in one tire and repaired it, and added air to another tire, and to the spare tire. He said "normally I charge $20 for a flat repair, but I'm feeling nice today". My invoice showed TWO flat repairs, both charges waived to $0, so that directly contrasted what the tech said about ONE flat repair. The TPMS light on my dash is STILL on, and they didn't fill the other tires to the correct pressure. Worst of all, the tire that they supposedly fixed STILL LEAKS. I went to drive my car yesterday for the first time since having the flat repaired 5 days earlier, and the repaired tire was at 15psi.
Tech was really fixated on quoting me for new tires, insisting I'd need 4 new tires before end of Summer (without asking me any questions about how many miles I drive in a month -- it's usually about 500 lol). My current tires still have 30-40% tread (marked as yellow by Les Schwab on their green-yellow-red rating system).
Thank goodness I did not spend any money at this business. Of all the tire shops I've every been in my life, Les Schwab Springfield is by far the least competent. (I've been to many other Les Schwab shops -- all the others were great!)