Les Schwab Tire Center

This location blows. I dropped in for a seasonal tire changeover and they quoted me a 6 hr wait. That is with no line and only 4 cars in the parking lot. Are they so seriously short staffed? It took me 45 min to get the same thing done in Beaverton.
Apr 7th, 2024

Apr 7th, 2024

Love this place, great customer service. Edit: been coming here for ever, but have been let down by pricing and quality lately. Pricing: needed brake pad changes and a Les Schwab employee admitted their wholesale pricing they buy at is higher than online retail pricing. How's a corporate company allow that? Quality: last pair of tires didn't make it to HALF their warranty mileage. Warranty mileage is supposed to be redundant. Remember folks, rotate every 3-5k miles, otherwise your warranty is void.
Mar 27th, 2024

Mar 13th, 2024

There is a huge issue with this location and their communication amongst their team. Not only do I often have tire caps missing after my visit, there is a huge discrepancy on the status of my vehicle each visit. I had brakes and calipers replaced in Dec 2022, and by Feb 2024, I'm told only my back brakes were replaced. I paid for all four. When I expressed my dismay, I get the basic run down of Les Schwab being number one in warranty, etc etc. Since I began at this location in Feb 2021, I am constantly told different levels of my brake and tire life. One visit, my brakes and tires may be awful, and then the next, they are "fine". Nonetheless, I am expected to trust the "experts". I replaced my front brakes, for the second time (should have been replaced Dec 2022), and replaced my tires. The front left tire and back right were at 33 PSI, while my Front right and Back left were at 41 PSI. I call to ask why and my response is "different people probably worked on each tire". Is that supposed to be a valid excuse? This effects my safety, and the safety on my vehicle. I am not happy with this location, would not recommend them, and will be taking my vehicle elsewhere for a full inspection to ensure what I paid for was actually done.
Mar 12th, 2024