Day Surgery at RiverBend

Darryl DT Turner _{on Google}

Jan 12th, 2024

I recently went in to have a septoplasty and turbinate reduction done by Dr. James Knackstedt and I have to say that it was the best experience that Ive ever had in a hospital setting. The office staff, nurses, anesthesiologist, and Dr. K were very professional, and made the procedure go super smooth.
I appreciate all the hard work and thanks to everyone for your service to the industry. God Bless!!!

Mary Ann Vaughan _{on Google}

Oct 5th, 2023

Came in at 10. Was told surgeon was 1 hr late. That's ok. Really nice nurse left at 12. Nobody has come to talk to my son in preop for 2 hrs. It's now 2pm. Still nothing

Todd Hansen _{on Google}

Feb 23rd, 2023

Erica, my pre-op nurse was amazing. I typically suffer from white coat syndrome and deal with anxiety prior to surgery, but she put my mind at ease. I cannot explain what this meant. My blood pressure was within normal limits. Zero anxiety! Thanks Erica! Youre the best!!

Bethany O'Donnell _{on Google}

Dec 2nd, 2022

My son is Autistic and non verbal and had his very first surgery done here. I wouldn't have wanted it any other way. Every single person we came into contact with were so sincere and kind. They were so great at explaining every single step, answering all the questions I had and just made the scary experience better. The Anesthesiologist and Dr Macarthy were AMAZING! They called several times after the surgery to make sure he was doing good and to see if I had any concerns as well. I would HIGHLY recommend this surgery center. They are great.

Jody Hawkins _{on Google}

Mar 28th, 2022

I had surgery this week, and was absolutely terrified when I arrived that day. I have had some terrible experiences with medical care I have received in the past, though from totally different providers and facilities.
I can't describe how an experience that is negative can effect you. For me, I delay going in to seek care for medical issues. Before, I've always dreaded the idea, dragging my feet to make appointments.
I CAN describe what a positive experience I had this time. I was taken back at the scheduled time, admitted and all the forms filled out with the help of a lovely couple of ladies who check you in in the lobby. Again, on schedule.
I was taken back and at every step, explained what was being asked of me and told what to expect. This is huge! I was encouraged to ask questions and the staff took a good deal of time making sure I was informed, that my questions had been answered, and most importantly, that I felt comfortable with whatever the next step was going to be. The two nurses who took me back and stayed with me prep-op and post-op, they are the kind of people who got into nursing for the right reasons. To help people. To care.
They were amazing. And I mean, amazing. As I am sure the other nurses in surgery were as well, although I was asleep for that part.
I was treated like a person. I wasn't judged or sorted into that "you are the patient", and "I'm the nurse, so do what I say..." dynamic. I had real conversations with real people who are wonderful at their job. And insane as it sounds, I even laughed a few times. In addition to my doctor/surgeon, Dr. FREEMAN, a skilled doctor with a kind temperment, and a recovery that was pretty much as smooth as one can be, the care I received could not have been done better. Physically and emotionally, better to have had it done. To my nurses: Marcus RN, Erica RN, you guys are pretty wonderful. (these are the nurses I am babbling about.) And my surgical nurses, thanks to them as well, Heather and Kristin, I believe. You are all making a difference in the world. I'm one very grateful patient.