Central Willamette Credit Union

DO NOT BANK HERE! Mark the manger is not helpful with elderly customers and will close your accounts without due process. My parents had their accounts here and had someone scam them and instead of investigating and trying to get to the bottom of the matter Mark just didnt want to help them. Mark was unwelcoming and inpatient with my parents and when I went with them he seemed unfriendly and very unwelcoming. Mark clearly does not want to be bothered with customers concerns or issues. So dont waste his time or your time. Again if you are elderly dont bank here they will be rude and not helpful!!!!!!
Dec 2nd, 2023

I have banked with a credit union my entire adult life and have always found them to be the most helpful and least bureaucratic if financial institutions. CWCU however is the worst credit union I have been a member of. The customer service is inconsistent at best. And the crazy red tape I have to go through to bank there is ridiculous. My banking is irregular because I am paid exclusively on commission. So my checks vary drastically in timing as well as in deposit amount. Currently all of my funds are held up for the next 10 days. I wonder if they will pay the late fees on my late bill payments.
Aug 5th, 2023

Honestly the best bank.
May 14th, 2023