Pacific Ductless

This company was amazing, they went above and beyond and we're loving our new heating/cooling unit.
Nov 23rd, 2021

Great experience with this company Sara helped me every step of the way with getting my ductless unit installed. The installer Alex was very professional and did a great job. They saved me a ton of money by going the ductless route. I would recommend them to my family and friends
Nov 13th, 2021

I didn’t know what the steps were or how to even start the whole process of getting a ductless heat pump. But Sara was with us every step of the way and made it a very easy process. I was really taken care of during this whole process. Any questions or concerns I had were addressed immediately and I always felt important. The price was a little higher than the other estimates I got, but so well worth it! You get what you pay for and I got the best! From equipment to the sales person and installers (that were amazing) thanks Alex and Rich! Highly recommend Pacific Ductless! Anyone that doesn’t recognize quality is obviously just looking for the cheapest product they can get. Service: Heating system installation
Oct 19th, 2021

Highly recommend 👌 The sales person Sarah was very polite in explaining the process and really knows her stuff. The installer Rich was very respectful and clean, they made this not so pleasant endeavor an Awesome experience. I wouldn't recommend anyone else!
Sep 29th, 2021

We initially had high hopes to work with this provider last month for a mini-split project based on our walkthrough with Sara. However, after talking with two other providers we were happy to avoid going with them!!! First off, it took Sara two weeks to get a quote back to us. When we did receive it, it was outrageously high (~$4k higher than the upper range she had told us during the walkthrough), and it was lacking all the local rebates and incentives (~$1K missing) even after I inquired with her about them in multiple email exchanges. On top of this, we learned from another and very reputable provider, which we are going with, that the equipment they were recommending was too much output for the size of our place. I also have to say that I'm very familiar with the state of our supply chain worldwide right now and how pricing contracts are broken out given my profession as a finance executive, so the reasons I was given by Sara for such a high quote did not check out after doing my own research. This provider has lost my business along with potential others in my homeowner’s association. I will NOT recommend them!!!
Oct 11th, 2021