Dossier

Really enjoyed our stay here. Rooms are spacious (we had a corner room with a view), amenities are very good (liked the Peloton bikes for sure), the staff was friendly, the attached bar The Alder was convenient along with the $15 credit each day, no real complaints. Location is very good, although Portland, especially downtown has a VERY visible drug problem, so be aware if you are bringing the family. Didn't bother us, and that is not related to how much we enjoyed the hotel, just be aware the location is right in the middle of it. If we are back in Portland, this is a definite go back.
Feb 23rd, 2024

Oct 14th, 2023

Dined in their restaurant 3 months ago and they waited until today to charge my card. There are clearly serious administrative problems with this business. Best to stay away.
Oct 7th, 2023

10/10! I don't remember the names, but we showed up Monday evening the 12th. The gentleman was my height, so around 6-2. Slightly darker completion. He was extremely helpful not only in our arrival but throughout my stay. He made us feel very comfortable but was not over the top. It just felt right. I'd have a drink with him anytime! The gentleman who took our bags up made sure we had the best room available when he found out it was my birthday. The desk attendant always greeted us coming in and out. In the morning of the 13th the valet was female, wearing a beanie. Super helpful as well. We hand full hands so she got each door for us and made special accommodations for our vehicle so we could have ease and convenience. We will be back because of the excellent service. Even the bar service was awesome. Higher end experience but not stuffy and not over priced. Evening and day bartender were fantastic.
Mar 3rd, 2024

The staff was exceptionally nice, adding a welcoming touch to our stay. The rooms, while showing some signs of wear, were updated and provided a cozy atmosphere. However, we experienced a mishap when the toilet in the adjacent empty room overflowed during the night, forcing us to change rooms. Despite this, both rooms were reasonably comfortable. A notable concern was the temperature on the first floor during winter, which was uncomfortably cold. This seemed to affect the staff too, who were noticeably trying to keep warm. Safety-wise, the rooms have windows that can be opened, so guests with pets or young children should be cautious. Additionally, I found it challenging to turn off the air (climate ) in our second room, resulting in constant white noise. The hotel offers convenient valet parking, a real plus in downtown settings, especially appreciated during winter storms. Its proximity to local shops and restaurants is a definite advantage, though availability may vary in extreme weather conditions. Overall, despite some drawbacks, the positive aspects of our stay make me willing to return. A warm shout-out to the staff for their efforts in chilly conditions!
Jan 19th, 2024