Chamber of Commerce

      KeyBank

      ( 16 Reviews )

      KeyBank
      Learn more about KeyBank's products and services
      Yext Power Listing.
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      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:30 AM - 1:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.2 - (16 reviews)
      8
      0
      1
      1
      6
      Read Our 16 Reviews

      Chamber Rating

      Verified Member
      3.2 - (16 reviews)
      8
      0
      1
      1
      6
      › ‹
      • Kevin Smith

        Lisa and team were great! Friendly, courteous and even recommended an excellent neighborhood restaurant.
        Sep 28th, 2023

      • Gregg Dix

        Good people
        Jul 14th, 2022

      • Eve Crawford

        I came in today pretty cranky because I was having issues with the app and was really short on time and just very flustered. Just not my usual sunny self! Alvin Ianos helped me and honestly he was just wonderful. He was so competent and kind. And quick!! Thank goodness for that because I was really in a hurry and it was Friday before a holiday weekend and did I mention I was CRANKY?? Seriously I was even smiling and laughing by the time we were done. Thank you Alvin, for the rare positive banking experience:)
        May 1st, 2022

      • D

        The WORST bank on the planet. The customer service is horrible and they seem to F every single transaction up. They wouldn't even deposit a check from my employer with my ID, with my debit card and I will be canceling all of my accounts. Do not EVER USE THIS BANK I have no desire to talk to representatives of Key bank. This is how I have been treated since I opened my account in 2008. Your branch is never helpful. When I had fraud on my debit card it took 3 months for you to get a new card. Now I cannot deposit a check in my account and give you time to verify funds. Im switching everything to OnPoint and I'll make sure to let everyone know how terrible this branch and Key bank are. Be thankful I can't leave ZERO STARS
        Jul 7th, 2021

      • Andrew T.

        I cannot express how impressed & grateful I am to the gentleman that kindly helped me today. Having my problem actually explained to me, also how genuine it was knowing he did everything in reason to help me. Going way above expectation in professionalism & actually offering me feasible solutions. Unfortunately my problem wasnt resolved in the branch, being able to leave feeling confident with the information received today. I had no worries about resolving it in the most convenient way for me. From personal experience, this interaction was by far the best Ive ever had with KeyBank. Before Ive only had terrible experiences & been shown little to no respect wether phone or in person. Ive regained my faith in knowing not everyone who works for KeyBank, hates their job. Thanks again.
        Sep 10th, 2022

      Read Our 16 Reviews

      About
      KeyBank

      Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • CD's
      • Loans & Lines of Credit
      • Credit Cards
      • Investments

      Services

      • ATMs
      • Online/Mobile Banking
      • KeyBank Relationship Rewards
      • Safe Deposit Boxes
      • Investment Services

      Languages

      • English

      Questions & Answers

      Q What is the phone number for KeyBank?

      A The phone number for KeyBank is: (503) 282-1602.

      Q Where is KeyBank located?

      A KeyBank is located at 3839 Ne Broadway St, Portland, Oregon 97232

      Q What is the internet address for KeyBank?

      A The website (URL) for KeyBank is: https://www.key.com/locations/or/portland/BRCH37200482/3839-ne-broadway?ppc=cmpyxt

      Q How big is KeyBank?

      A KeyBank employs approximately 20+ people.

      Q What days are KeyBank open?

      A KeyBank is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:30 AM - 1:00 PM

      Q How is KeyBank rated?

      A KeyBank has a 3.2 Star Rating from 16 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:30 AM - 1:00 PM

      Ratings and Reviews
      KeyBank

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      8
      0
      1
      1
      6
      Write a Review

      Kevin Smith on Google

      image Lisa and team were great! Friendly, courteous and even recommended an excellent neighborhood restaurant.

      Business Response on Google Sep 26th, 2023
      Hello Kevin - Thank you for taking the time to share! We are so pleased to hear about your experience, and will relay this feedback to our Branch Management team. Have a great evening! ^AS

      Gregg Dix on Google

      image Good people

      Business Response on Google Apr 24th, 2022
      Thank you for the 5-star review, Gregg! Have a wonderful weekend! ^CS

      Eve Crawford on Google

      image I came in today pretty cranky because I was having issues with the app and was really short on time and just very flustered. Just not my usual sunny self! Alvin Ianos helped me and honestly he was just wonderful. He was so competent and kind. And quick!! Thank goodness for that because I was really in a hurry and it was Friday before a holiday weekend and did I mention I was CRANKY?? Seriously I was even smiling and laughing by the time we were done. Thank you Alvin, for the rare positive banking experience:)

      D on Google

      image The WORST bank on the planet. The customer service is horrible and they seem to F every single transaction up. They wouldn't even deposit a check from my employer with my ID, with my debit card and I will be canceling all of my accounts. Do not EVER USE THIS BANK
      I have no desire to talk to representatives of Key bank. This is how I have been treated since I opened my account in 2008. Your branch is never helpful. When I had fraud on my debit card it took 3 months for you to get a new card. Now I cannot deposit a check in my account and give you time to verify funds. Im switching everything to OnPoint and I'll make sure to let everyone know how terrible this branch and Key bank are. Be thankful I can't leave ZERO STARS

      Business Response on Google Oct 15th, 2021
      Hi Danny, That doesn't sound good and I'd be happy to take a look and find out what happened with this. Please, send an email to [email protected] including your full name, phone # along with some additional details, so I can give you a call. Also, please reference case #61900. Thanks! ^LH

      Andrew T. on Google

      image I cannot express how impressed & grateful I am to the gentleman that kindly helped me today. Having my problem actually explained to me, also how genuine it was knowing he did everything in reason to help me.
      Going way above expectation in professionalism & actually offering me feasible solutions. Unfortunately my problem wasnt resolved in the branch, being able to leave feeling confident with the information received today. I had no worries about resolving it in the most convenient way for me.
      From personal experience, this interaction was by far the best Ive ever had with KeyBank. Before Ive only had terrible experiences & been shown little to no respect wether phone or in person. Ive regained my faith in knowing not everyone who works for KeyBank, hates their job. Thanks again.

      Business Response on Google Jun 30th, 2022
      Hi Andrew, Thanks so much for taking the time to share your experience with us, it is greatly appreciated. I'll be sure to pass this along to our branch partners. Have a great week!! ^LH
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      8
      0
      1
      1
      6

      Write a Review

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