U.S. Bank Branch

The staff is very friendly. Unfortunately the ATM is functional 60% of the time creating very long waits for a teller. Usually only one is working. This branch deals with local businesses creating extremely long waits for what would be a simple ATM transaction.
May 21st, 2023

Truly terrible Custer service. Long line of people waiting while teller chit chatted with customer who had been serving to 15 minutes . While this was happing another teller sat behind the window and refused to help anyone and even put up the next teller sign. Astonishingly bad service . And it happens all the time at this branch.
Jan 7th, 2023

Percy Alase is amazing!! So helpful in assisting my mother with some complex banking issues after she relocated to Portland. Thank you Percy!!
Dec 18th, 2022

I was having so much trouble on line and I called the branch. Lateshia was able to help me TREMENDOSLY with my bill pay. I'm used to paper bills and am trying to be more effective. I didn't have to worry about trying to explain to her what I was trying to do on my screen. She asked permission to assist me online and was able to remotely hop onto my personal computer screen in real time. This allowed her to point out where I needed to click and the rest was a success! THANK YOU SO MUCH
Dec 11th, 2022

Set up an appointment a week before to get some money exchanged into euros for my daughter's semester abroad. They said couldn't do it because the banker forgot to read the online booking comments . Told me to go to Wells Fargo instead? Horrible customer service .
Mar 31st, 2022