Rosa has been very helpful to me,even tho I showed up 5 minutes before closing time,she havent dodged me and finished helping me out even tho computer been giving her a hard time.Thanks again! Mar 20th, 2024
Allen Wong
Nov 6th, 2023
Kevin Segal
Bank has often been closed, ATM closed. Deposit box for businesses closed. Other nearby location down 82nd closed a few years ago. Very difficult to do business with a bank that has few locations that are open and nowhere near by. Sep 16th, 2023
Julie Bucher
This is my bank. It is now 4:30pm and it is CLOSED for the day!!??? Horrible that a bank closes early and we cannot go in to deposit checks. I have a large check that the app will not allow me to deposit. HORRIBLE that banks are doing this to customers. Unacceptable. I am going to close all of my accounts and go somewhere where I can be assisted by a REAL PERSON. Aug 4th, 2023
Rosa has been very helpful to me,even tho I showed up 5 minutes before closing time,she havent dodged me and finished helping me out even tho computer been giving her a hard time.Thanks again!
Business Response on GoogleMar 24th, 2024
Thank you for letting us know how helpful Rosa was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^justin
Allen Wong on Google
Kevin Segal on Google
Bank has often been closed, ATM closed. Deposit box for businesses closed. Other nearby location down 82nd closed a few years ago. Very difficult to do business with a bank that has few locations that are open and nowhere near by.
Business Response on GoogleOct 4th, 2023
Hi, Kevin. We are sorry that we did not meet your expectations & we appreciate you taking the time to send your feedback as we’re always working to improve. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find other locations and hours: https://t.co/41WYUmHvxx . The information is updated regularly. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^izzy
Julie Bucher on Google
This is my bank. It is now 4:30pm and it is CLOSED for the day!!??? Horrible that a bank closes early and we cannot go in to deposit checks. I have a large check that the app will not allow me to deposit. HORRIBLE that banks are doing this to customers. Unacceptable. I am going to close all of my accounts and go somewhere where I can be assisted by a REAL PERSON.
Business Response on GoogleJul 16th, 2023
We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jennifer
Juan Carlos Morales on Google
Terrible customer service
Business Response on GoogleMay 23rd, 2023
Hi Juan. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^gisselle