Bank of America

Uzi Gonzalez _{on Google}

Sep 28th, 2022

Couldn't withdrawal

Anne Komac _{on Google}

Aug 1st, 2022

I had a time sensitive financial issue and was completely blown off by the Bank of America branch near Eastport plaza. I came down to this branch on Johnson Creek and they were absolutely wonderful. Everyone was kind and courteous and they easily took care of my financial issue. This is the only Bank of America branch in Portland that I will ever go to.

Joan O. _{on Yelp}

Jun 14th, 2022

I came in to update my name. James was phenomenal and Tina is such a sweet heart. I had my account from before it was Bank of America and this has been one of the more caring branches. With all the options the app and atms, I know that if I go in it is probably going to take some time (which is like that when I go to a cashier rather than self check out at the store). I am glad that they are there for the more complex needs. Cashing a check or getting money can be done at any atm. Changing a name isn't as easy, which made me glad that I have a team that is willing to take their time to do things right. I also like that I felt like they were keeping my info secure by having me come in. I needed to also open another account, but didn't have time. They offered to schedule an appointment for me so I can come back at a time that works better for me. Having lived in a different state, this BofA is better than the other ones I have been to. Thanks everyone for helping me.

Matthew Vinson _{on Google}

Jun 3rd, 2022

This branch deposited $2700.00 in money orders into someone else's account. I'm now trying to get these funds back/credited to my account, which is proving difficult. The staff at this branch do not respond to email, and never pick up the phone. If you're thinking about banking with BoA, look elsewhere; or, at least, don't rely on staff at this location.