Medford, OR Bank

Very friendly personnel quick response to all questions!

I have never been treated rudely at this Branch, great friendly people!

I love the employees here. So friendly and on point with any question or issue I have ever had. Same with the white city branch. Just an amazing group of people. Best ban ... more

The bank manager here is rude and apparently doesn't know what he is doing. Has some kind of Napolen complexin. Bless his heart.

Went in to get some money. ATM was not working. While I was there, saw they had some special CD rates. Was able to attain without much trouble. Very friendly staff. Have ... more

Thanks again Laura for helping me out on your own time this morning! You are awesome and saved me a trip back! Theres a reason your a manager, keep up the great work!

Been trying to contact the bank in different ways, phone call, texts, and messaging. Nobody answers, or cares. Waited on the phone again today, after a couple hours of w ... more

I love that the people are so nice

I love banking here. I get totally free checking and no overdraft charges. The people who work here love their job and it shows. Everyone is soo nice and friendly I have ... more

Best banking experience ever. Everyone is helpful and kind every time.

(UPDATED) I did see the owner post on my original post. I did reach out to the bank. They did make it RIGHT with me and credit my account with the missing money. So than ... more

Great service, was in a very tight spot after moving here. They pulled through for me 100%, thank you for the hospitality!

Quality customer service I was an a-hole cuz I'm suspicious of banks in general. I thought I lost my wallet and blamed staff. I ended up being the villain. Moments like ... more

Always helpful

The bankers are very sweet and friendly. Just wish they had an ATM

I can't say enough great things about this branch. They took care of issues or explained how, nice ladies all the staff I talked with some of the nicest Friendliest peopl ... more

Worst customer service Ive ever experienced. Money was deposited into the wrong account. They couldnt fix it at the branch, their back office would have to do it. Never ... more

I love Banner Bank. The staff are super helpful and friendly, and they never take long. Even when there's a line.

Went today with a very usual request. Was completely stressed out and upset. Miguel Romero helped us get what we needed! He was super knowledgeable and kind. I'm so glad ... more

I just want to say I been a customer with chase bank in Salem for over 5 years and I found myself stranded in Medford with no phone and no cash and EMILIANO CARRASCO help ... more

I had a appointment today with Ian to make changes to my account. Ian helped me with the changes and got me out in 15 min. He was very professional and nice. Thanks I ... more

Friendly tellers

Listed as a bank it's just an atm. Wasted my time trying to find a bank and just got random atm with an idiot person in front off me who can't drive through trying to bac ... more

Working with Heidi and her incredible team has always been nothing short of a incredible experience for me. This time was a bit different than the last two times because ... more

I wanted to talk with an actual person and wasnt able to.

Great friendly staff. Able to assist my banking transactions with knowledge and professionalism. Opening the CDs were also done with my questions being answered by the st ... more

Will not do Notaries for non-members. They will not even do it for paynent.

This location is really ideal for a quick visit. Pretty rare to have a line at the ATM or inside. Honestly I don't want more people to use this location They keep the pr ... more

Once I went here to cash my check already had an account with them and have been cashing in my check there for a while. Then one day they said that I couldn't cash my che ... more

Always helpful

Really guys going to board up your ATM without warning in the middle of the Pandemic. Branch is never open anyway.

I hate leaving such a bad review. Stay away from this bank. Absolutely terrible! If you don't use an account in 3 months they will close it and transfer your funds to ano ... more

The young blonde girl pressured me for my social security number. I then told her its enough to look me up with my STATE ISSUE ID. When I calmly protested, the nice man w ... more

Jorge was very courteous and patient, very helpful

Aylanah was very helpful in helping us open a checking account during our lunch hour. The appointment was so quick we were still able to go to a restaurant and spilt a pl ... more

Dont use US Bank atms if they are not your bank. They charge $1.00 if you mistype your pin!!!!!

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