Chase Bank

I just want to say I been a customer with chase bank in Salem for over 5 years and I found myself stranded in Medford with no phone and no cash and EMILIANO CARRASCO helped me being while busy and no appointment see me stressing and put me fist to open my account be able to receive zelle money to get a bus back home safe and get money for food while allowing to use the phone to contact my family to let them know my whereabouts. Can't thank the staff enough especially EMILIANO God bless you guys.
Feb 25th, 2024

Jan 8th, 2024

Yeah so I got paid early Friday and deposited my check as usual, however, my funds will not be available to me until Monday? When I call, the guy tells me the best thing I can do is wait. I told him I have bills to pay and I have a six and a nine year old and we had plans this weekend and this is the second time this has happened this month. This is unacceptable. Every check before this, for more money, was almost instantly in my account when I deposited it, why has that changed and why is your best answer for your dedicated customers to wait instead on clearing the check which I know you are able to do because thats what they did for me last time when the same thing happened and I again was completely out of money. This bank treats its customers like they are optional, like they only matter if they complain loud enough to irritate someone into working. This bank is not for people like myself who live paycheck to paycheck and need money when they deposit it within a reasonable time frame. The check should have been cleared yesterday before five pm, why all of a sudden are you putting all deposits on holds? This company sucks, I will no longer be doing business here they play with your money like it is a game and when you try to right a wrong that they committed they ask you to wait instead of fixing the problem for their long time customers who have been faithful to this bank and trusted them with their money. Pay attention to the low ratings, this is absolutely absurd and unacceptable. I refuse to be treated like I do not matter, I refuse to have my money held by a bank that I worked for until they are ready to release MY MONEY!!!
Sep 12th, 2023

My father died 9 months ago & I needed to liquidate his safety deposit box located at this Chase. We drove from TX to Medford with minimal time to spare. Tyler Wilkins, the manager, has been extremely helpful in every way during the whole process. Jack & Kierstyn were wonderful as well. They made it very quick & easy. Thank you 3 so much!
Jan 23rd, 2023

Worse brunch ever Lazy , unprofessional, I went to open a business account , the were to busy in the morning with the branch completely empty...... they give an appointment at 3 pm .... Then they give an appointment for 3 pm .. they call to confirm that my appointment was a 3 pm I get there and .. off course was a 3,30 pmWondering why chase corporation don't do something when you get 1 star reviews all the time
Jan 8th, 2023