HomeStreet Bank

Doors locked during operating hours, no sign on door (apart from half a dozen signs about Covid). Impossible to bank here. Must be a drive-up location only. Stopped by Wed, Dec 28th at 12:05pm and doors are locked. It would be super helpful if one of the five signs on the door was giant letters saying "DRIVE UP ONLY" so it could be read from the parking lot.
Jan 17th, 2023

This is the best bank! The people are friendly and always willing to help. Definitely recommended if you want actual service, rather than being stuck on hold at a "big-box" bank. Thank you for all of the help over the past year!
Jan 15th, 2022

This bank has closed it's doors.  Doors are locked during business hours, yet workers are inside.  No signs on doors beyond the half dozen regarding Covid-19 masks and distancing.  I thought I heard someone yell "drive through" as I walked away, but that would mean this bank discriminates against people without cars.  Seeing as how the bank is closed to walk-ins, I have to assume that is the case.
Sep 14th, 2020

Apr 10th, 2020

An 87 year old man deposits $150K in to a CD, which was a mistake . . 6 weeks later, he has to withdraw the money -- and he pays $1,400 to the bank for his mistake . . a bank staff member told me that the manager was unwilling to extend any grace to this elderly gentleman (who is like family to me) . . yes, by the legal agreement, he owed the early surrender, but I would not want my bankers to make that kind of decision, especially when it involves an 87 year old . . I'd definitely find any other bank than this branch . .
Aug 25th, 2019