OCCU | Oregon Community Credit Union

Jennifer Rowan-Henry _{on Google}

Mar 30th, 2024

First rate services. We have been customers since the 1980s. Never a reason to complain. Great customer service, and I appreciate the bilingual staff.

Oregon Basketball _{on Google}

Feb 6th, 2024

Good bank but I can no longer call them and get directly to the front desk at all. Im 19 and love technology but this is super annoying I want to be able to just call my bank. It wont even send me to them eventually it sends me to a guy in India!!!

LilT _{on Google}

Jan 11th, 2024

Very dishonest employees who will do and say anything to get your service and bonuses. Was assured my particular direct deposit will be available 3 days sooner. Nope, then had the woman who took my call try and manipulate me by side stepping my question/concern by saying we dont withhold funds....Not even remotely honest to what I had said to her.
Rewind months back had a employee at the Downtown location sign me up for an ignite account without my permission or even being present...Gotta get that bonus I suppose. Was that complaint taken seriously, no.

Cassandra Fellows _{on Google}

Aug 26th, 2023

I wish I could put zero stars. This bank is terrible! None of them know what they are doing.
After being told in the bank that on RV loans they dont take into account different features that an RV has, I called their head office and they said that they absolutely do. We ended up getting a RV loan with a different bank at a way better interest rate. Also after this experience I switched banks.

Mary M _{on Google}

Jul 30th, 2023

Best customer service experience Ive had in ages. I walked in without an appointment to open up an account and there was only one person working and he was about to go on lunch. Cody was kind enough to delay his lunch to help me get on board, and was an absolute pleasure to work with. Excited to work with a local nonprofit credit union and free myself from corporate mega bank.