Hours

Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM

Chamber Rating

3.0 - (90 reviews)
40
5
0
1
44
Read Our 90 Reviews

Chamber Rating

3.0 - (90 reviews)
40
5
0
1
44
  • Karina Garcia


    Mar 31st, 2024

  • Jerett McAlister

    Theresa is the best customer service person in this business she is helpful understanding and always goes above and beyond she does what she says and says what she does someone promote her please
    Mar 13th, 2024

  • Katelyn Rose

    Spoke to Anthony on the phone he was very nice and easy to talk to and help me fix my problem very quickly
    Feb 24th, 2024

  • Retta Jean Faith

    They don't work with families that are on low income
    Dec 18th, 2023

  • Joe Sgt Bowlwinkle P

    Do you not use I repeat do not use this company, just like the most recent review couple weeks ago this company has horrible customer service not just customer service ,the people are completely rude out of line and I understand that you're a credit company but you need to have more respect when you're handling your customers if you expect people to do business you need to have a little bit more of an understanding and know how to talk to people. I'll be trying to do anything I can to be done with this company anybody else that's reading this review heed the warning and do not go with this company there are way better options out there, only needed this because I needed a car right away for work now thinking about it it was the worst decision ever. Whoever hired Theresa and or Anthony needs to be evaluated they do not know how to talk and/or handle their attitude and have pure disrespect when they talk on the phone. I'll be personally telling anyone and everyone I know plus going on social media letting people know to not do business with this company. Zero lack of respect always change things up and make you seem like a person that can't deal with their responsibilities, if you ask me your credit lender not a psychiatrist. Will going around town making sure posting flyers if I have to to boycott this company , we do not need this in our town. Google really needs to add a 0 star review option for the really horrible companies out there.
    Nov 4th, 2023

Read Our 90 Reviews

About
Credit Concepts, Inc.

Credit Concepts originally started as a small company from Eugene Oregon in 1997.Since then, Credit Concepts has been steadily growing and now provides our excellent lending services to customers and dealers in Oregon, Washington, Idaho and Nevada. Our growth is a direct result of our commitment to provide the best possible customer service in every aspect of our business.We provide our community automobile financing, available through purchasing installment contracts from our dealers. We also provide direct personal loans at our local branches to qualifying applicants. Please use our public resources to learn more about auto financing on AFSA and Kelly Blue BookOur mission is to contribute a culture of financing that we created in the Pacific Northwest to be compassionate, consistent and committed, to help our local communities to the best of our ability. Credit Concepts takes pride in how team members are determined to support our mission statement everyday and provide excellent service to our customers.

Contact Info

  •   541-342-8545

Questions & Answers

Q What is the phone number for Credit Concepts, Inc.?

A The phone number for Credit Concepts, Inc. is: 541-342-8545.


Q Where is Credit Concepts, Inc. located?

A Credit Concepts, Inc. is located at 220 W 7th Ave, Eugene, OR 97401


Q What is the internet address for Credit Concepts, Inc.?

A The website (URL) for Credit Concepts, Inc. is: https://creditconcepts.com/locations/eugene-oregon/


Q How big is Credit Concepts, Inc.?

A Credit Concepts, Inc. employs approximately 20+ people.


Q What days are Credit Concepts, Inc. open?

A Credit Concepts, Inc. is open:
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM


Q How is Credit Concepts, Inc. rated?

A Credit Concepts, Inc. has a 3.0 Star Rating from 90 reviewers.

Hours

Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM

Ratings and Reviews
Credit Concepts, Inc.

Overall Rating

Overall Rating
( 90 Reviews )
40
5
0
1
44
Write a Review

Karina Garcia on Google

image

Business Response on Google Mar 30th, 2024
Karina, we’re all about providing top-notch customer service, so we’re disappointed to hear you didn't have a better experience. If you're willing to share more details about what happened or if there's anything we can do to help, will you please email our Branch Manager, Cory Radich, at [email protected]? Thank you!

Jerett McAlister on Google

image Theresa is the best customer service person in this business she is helpful understanding and always goes above and beyond she does what she says and says what she does someone promote her please

Business Response on Google Mar 13th, 2024
Thank you so much for taking the time to give Theresa a special shoutout, Jerett! We absolutely love hearing that she went above and beyond to ensure that you had a wonderful experience because that’s definitely the goal! We truly appreciate your business and 5-star review! Don’t hesitate to reach out to us if there’s ever anything else we can do for you!

Katelyn Rose on Google

image Spoke to Anthony on the phone he was very nice and easy to talk to and help me fix my problem very quickly

Business Response on Google Feb 29th, 2024
Thank you so much for giving Anthony a special shoutout, Katelyn! We love knowing he was easy to talk to and found a quick solution to your problem. Thanks for choosing Credit Concepts and allowing us to be a part of your journey! Don’t hesitate to reach out to us if there’s ever anything else we can do for you!

Retta Jean Faith on Google

image They don't work with families that are on low income

Business Response on Google Jan 5th, 2024
Hi Retta, We want to assure you that we value your business and are always willing to work with and help our customers. If you have any questions or if there’s anything we can do to help, please contact Marissa Kimball at [email protected]. Thanks, Retta!

Joe Sgt Bowlwinkle P on Google

image Do you not use I repeat do not use this company, just like the most recent review couple weeks ago this company has horrible customer service not just customer service ,the people are completely rude out of line and I understand that you're a credit company but you need to have more respect when you're handling your customers if you expect people to do business you need to have a little bit more of an understanding and know how to talk to people.
I'll be trying to do anything I can to be done with this company anybody else that's reading this review heed the warning and do not go with this company there are way better options out there, only needed this because I needed a car right away for work now thinking about it it was the worst decision ever. Whoever hired Theresa and or Anthony needs to be evaluated they do not know how to talk and/or handle their attitude and have pure disrespect when they talk on the phone.
I'll be personally telling anyone and everyone I know plus going on social media letting people know to not do business with this company. Zero lack of respect always change things up and make you seem like a person that can't deal with their responsibilities, if you ask me your credit lender not a psychiatrist. Will going around town making sure posting flyers if I have to to boycott this company , we do not need this in our town. Google really needs to add a 0 star review option for the really horrible companies out there.

Business Response on Google Oct 31st, 2023
Joe, we pride ourselves on providing top-notch customer service, but, from your review, it sounds like that wasn't your experience. We'll reach out to you directly to discuss further and to see if there's anything we can do to help. If you have any future concerns, please contact our Branch Manager, Cory Radich, at [email protected], or our Regional Collections Supervisor, Marissa Kimball, at [email protected] or 541-342-8545. Thank you.

Load More Reviews

Overall Rating

Overall Rating
( 90 Reviews )
40
5
0
1
44

Write a Review

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