Three Strands Inc

Randy Carver _{on Google}

Jan 19th, 2016

My wife and I had a very bad experience with Three Strands Construction, and we do not recommend them to anyone for any kind of construction work. We hired them to build a new deck, install a new door to the deck from an interior room, and repair a portion of the roof overhang that had begun to sag due to age.
Our problem with Three Strands was that the owner subcontracted this work out to a small time builder who did not read the deck blueprint and built the deck to incorrect specifications. The owner was argumentative when I asked him to make the deck match the blueprint - he incorrectly spaced the posts and incorrectly located and poured an additional concrete footing in our flower bed. The subcontractor was a combative person who also loudly argued with Shonnards Landscaping who was also on our property working on a separate project. Three Strands owner bought incorrect joist lengths for our deck structure, and tried to talk us into a smaller deck size just so he did not need to lose money by rebuying correct board lengths. The builder who installed our deck was very sloppy and left tools and garbage scattered inside our garage throughout the weeks he was there.
Our deck is 29 feet long, but he did not cut the deck planks appropriately in order to make the deck appear professional and look nice, and so one of the planks is only 16 inches long. The layout map for the deck plank boards was created very sloppily, and has planks ranging in length anywhere from 16 inches, 48 inches, 64 inches, to 20 feet. A deck built with a mix of long or medium length boards is fine, but NOT with boards as short at 16 inches.
Benton County cautiously bought off the deck installation, but made a note that the posts are not spaced correctly per code.
They also were away from our house for three weeks to work on another job, and the grand total of time it took them to complete this work was over five weeks which is VERY lengthy, and surpassed their time estimate. They also said they would start work by a certain date, and they did not honor that, and actually commenced work on our property over five weeks late. The owner of Three Strands did not supervise the build process of the deck and he admitted in the end that he should have been more watchful and attentive. We paid him for the everything but have not been happy with the aforementioned circumstances.
The owner is a very nice man, but he does not have good time management skills, and is not very adroit when supervising work. We actually chose them despite the fact that their bid was not the lowest in price. Their work is not representative of their asking price.
The repair to the roof, and the installation of the door turned out fine, they just took a long time to complete the scope of work, and the deck does not look like what was originally agreed upon.
We would not recommend them to anyone who wants/expects a nice looking upgrade to their home. If you have a home or rental that you do not care very much about then this company might work for you, but then Three Strands would still be overpriced.