Wells Fargo Bank

Kelly Spomer _{on Google}

Nov 13th, 2023

Exceptional service by Jacob Torres. He noticed that my current CC was out of date and took the time to explain things to me and convert it to a more useful card. I really appreciated his customer service and attention to detail.

Antonieta Hensley _{on Google}

Nov 4th, 2023

I received exceptional & efficient service from an employee named Dillon.

Jeff Stanton _{on Google}

Mar 7th, 2023

Excellent customer service..

Tanya C. _{on Yelp}

Jan 30th, 2023

My experience today at the downtown Ashland branch was abhorrent.  This review is not directed at the tellers as they were pleasant, instead this is directed at the branch manager (at-least that is who I assume he is). I parked in the parking lot of the branch in a spot that was not marked as being part of bank property, went in and did my transactions, then walked across the street to get a coffee and read for a bit.  Again, the spot I parked in was very near the street and was NOT marked with a sign that said for Wells Fargo transactions only, as many other spots in the parking lot are.  I came back to my car to find a $30 "overtime parking" ticket on my car. I immediately called the parking service to address my concern and they advised me to take the ticket to the branch manager for validation, which I promptly did. I explained the situation to the "manager" who refused validate the ticket since I had left the parking lot. I explained that I am new to Ashland and parked in a spot that was not marked as bank property but he still refused.  I have been a Wells Fargo customer for many years and am saddened and disappointed by this interaction. I can't believe I now have to pay $30 to do a transaction at this bank. I will never do business here again. Disgusting.

Jordan Price _{on Google}

Mar 26th, 2022

5 star service and definitely very pleased every time I need anything. Thank you for all the help with my account!