First Interstate Bank

jared phipps _{on Google}

Apr 6th, 2023

This bank is great, surely these reviews were from a previous location and management. 5 starts across the board from me, every employee there is amazing. Even have a hand warmer at the ATM machine.

Cory Hultz _{on Google}

Sep 28th, 2022

All the bad reviews you see are from 5 years ago. This bank is great. They are so supportive and understanding, even sometimes when I mess up and overdraw the account. I like them more than Rogue CU

jared mizrahi _{on Google}

Jun 4th, 2021

I have been with this bank trough several transitions from Bank of America to Bank of Cascadews to First Interstate bank. The people that work there are amazing! They have always been there for me and go above and beyond to help. I have never experienced such a personal touch from a bank.

Anitah Gombos _{on Google}

Aug 24th, 2020

Like others, I have stayed with the bank through its three transitions for the 16 years I have been living in Oregon. I stayed because of staff, people who are incredibly helpful and knowledgeable. They know who I am and take care of my banking needs 1uickly, especially Debra Ingram, the manager, and Christina, a senior service rep. I just lost my home to fire, and I cannot say enough about how this branch in particular has responded. Everyone has a bad day and perhaps those who have given negative reviews hit the bank at the wrong time. However, over time, I have found the service to be consistently exceptional.

Toni M. _{on Yelp}

Jul 20th, 2018

First Interstate was my bank for 20 years and I loved it.  Then Wells Fargo took it over and I decamped for a smaller bank, which was my practice when my bank was taken over by one of the monoliths.  The Wells Fargo in Ashland used to be a First Interstate years ago.  So I was astonished to see the familiar name and logo on an ATM on East Main a few days ago and then an entire bank in Jacksonville.  I took the opportunity to use the ATM a couple of days ago and was surprised and pleased to see there was no surcharge to use it as there often is w/ other banks.  Mechanics Bank reimburses me for any surcharges.I just looked up the website and see they describe themselves as a community bank.  My kind of bank.  Always has been.  It has 188 locations in 9 states.  It was founded in Wyoming in 1968 and acquired by Wells Fargo in 1996.  Here's the story from the website of how it survived as an independent entity:  "In 1996, Wells Fargo Bank acquired First Interstate Bancorp. At the time of the acquisition, we purchased six banking offices in Montana and Wyoming previously operated by First Interstate Bancorp and obtained an exclusive license to use the "First Interstate" name and logo in Montana, Wyoming, and the six neighboring states of Idaho, Utah, Colorado, Nebraska, South Dakota, and North Dakota."  That's how the familiar logo endures and I'm delighted to know the history.  Further information from the website as of 2017:  "After years of using the First Interstate name through a franchise agreement, we retained the rights to use the First Interstate name and logo in all 50 states. In August, Bank of the Cascades officially became First Interstate Bank."  I now bank at two community banks, so the present lack of First Interstate in California is not a source of sadness but I will use their ATMs whenever I am here or in another state where they are.