Dollar Rent A Car

Horrible customer service. I had to wait to get my reservation, and no one told me about debit and credit card policies.
Apr 4th, 2024

I booked thru Priceline and didn't think to come read reviews. Like others, I booked online and then somehow ended up with an additional charge. The charge was so close to what I originally paid that I didn't realize that they had added on insurance and other things I didn't ask for and that it was a whole new charge. Ended up having to pay nearly $600 for a 4 day rental. You can't seem to get a human on the phone and trying to resolve issues over email is useless. I would definitely recommend finding a different option.
Apr 3rd, 2024

Paid for a mid-sized car on Priceline, got a small economy hatchback type vehicle with half a trunk. From Hertz. A lady working at National said that when Dollar is closed, Hertz manages their rentals. A flimsy dark board covered the cargo area, and a thin black rope thing on the left side connected the cover to the hatch door (right side rope was missing). At some point, I noticed the maintenance (wrench) symbol was on. I Google mid-sized vehicles, and this Mitsubishis definitely smaller than mid-sized cars. There were other mid-sized cars in the lot, so a lack of inventory probably wasnt the issue, and I have a clean driving record. This vehicle had plenty of thick mud left uncleaned around the underside and inner fender. The folks who rented it before me may have gone muddin with it. The car struggled to rev up to 65. The good thing was that since it was tiny, it wasnt a gas guzzler, and compared to many other reviewers here, I wasnt accused of not returning the vehicle. An employee took the car when I returned it, and emailed me a copy of my receipt.
Mar 28th, 2024

Waited for over three hours before they told me they wouldnt have a car for me that I reserved a month ahead of time
Mar 26th, 2024

Not bad deal. I like their Nissan Altima!
Feb 14th, 2024