Shelton's Quality Services

Deacon Mosley _{on Google}

Mar 13th, 2024

We waited a month for a part (not their fault that I'm aware of) though it was strange that I called on a Friday and the part had not been shipped, then it materialized Monday and I was contacted to schedule the repair. The tech installed the part and left and obviously didn't verify the repair as now the oven is filling my house with gas when it cycles.
The receptionist or whatever is pretty unpleasant on the phone.
Overall, not impressed and going elsewhere.

aarti suvas _{on Google}

Mar 11th, 2024

They were quick to fix our dishwasher. Thank you JR.

Mike Martin _{on Google}

Mar 3rd, 2024

My Whirlpool dishwasher stopped working and, since its still under warranty, Whirlpool sent a repairman to check it out. Unfortunately, they sent Sheltons Quality Services. The repairman spent 10 minutes looking at the appliance, said he had to order parts and left. No estimate of how long it would take to get the parts. Two days later I call and was told it should be Friday or Saturday. No show, No phone call. So I called today, 6 days without a dishwasher and the guy at Sheltons said my parts are in but he doesnt see me on the schedule. Hmmm let me look into this and call you back. No call back. I call him and by then he has changed his story and my parts are still not in.After I asked him if he over-nights his parts or ships by conestoga wagon the conversation took a turn toward hostility and ended with him telling me he wont service my appliance. Beware of Sheltons! They are highly sketchy and a poorly run company!

Brian Cox _{on Google}

Feb 19th, 2024

Very pleased with the service today on my washer and dryer both, thank you, Larry, very much! Very professional.