Lawton, OK Bank

I have been banking with City National for over a year now, I

Never answers their phones, my hold time is always OVER 10 or 15 mins.

After many years of pretty decent service, about which I had no complaints, they suddenly took a nose dive recently. First, I was charged $250 to cash a check that was fr ... more

I use City National Bank & Trust for my personal and business accounts both. They do an amazing job of being friendly and helpful while still maintaining a sense of urgen ... more

Buy far THE WORST BANK BRANCH OF ALL BANKS IN THE NATION I'VE EVER BEEN TO.. Their hours are sporadic at best, sitting in the Drive-Thru at 9:30 a.m., the teller opens th ... more

Great bank I moved here 2 years ago and they helped me get set up right away great staff

Very professional and always will to help out!

Such friendly and helpful people. Only my dog Bailey enjoys going to the drive-thru more than me. He looks forward to the dog treat he gets every time we pull in to the d ... more

My experience here was ok. I came there to refinance a vehicle. The process of it was definitely not that straight forward. I couldnt understand why they had to pull your ... more

On Dec 23, I went to Liberty National Bank's downtown location to cash a check issued through their bank. I had lost my id, so I had a temporary driver's license in paper ... more

I am a retiree of Fort Sill National Bank after 20 years in the Bookkeeping Department, so when I go to another banking facility, I have very high standards. I recently h ... more

This is the worst branch Ive never seen before. I came to the bank with a check has $1600 I was trying to open an account and deposit the check in it, but unfortunately t ... more

Fast service with a smile.

I recently stopped by this bank recently to inquire about possibly opening an account with them. I talked with two lovely people, Carmen and Makayla, and they were both s ... more

PSA if Arvest is listed on your insurance policy as the mortgage company, they can and will file a claim on your policy without notifying you.

This branch has impacted me by their hearts to serve the people. i have watched them and they are focused on meeting the needs of their customers. Vanessa, Ryan, Zaira, T ... more

I've been banking here for years and yesterday was the first time I've been completely unsatisfied. The teller was rude and in no way helpful with my issue. Infact she ba ... more

Very friendly staff! Everyone is always happy when I go there. They are always willing to help.

Robin Lunsford is amazing to work with. Very polite and very helpful I highly recommend her

Never answers their phones, my hold time is always OVER 10 or 15 mins.

I use City National Bank & Trust for my personal and business accounts both. They do an amazing job of being friendly and helpful while still maintaining a sense of urgen ... more

The customer service is awful all I needed was a email address, because I'm in georgia, so I called because I received my uncles death certificate. I just wanted them to ... more

Very good customer services . & the people there are nice !!!

Great bank! Highly recommended it. The people are super nice

Wonderful people! My daughters 23 and just opened up her Own checking and savings! She went in by herself and they walked her through everything very patiently, explainin ... more

Always great service ! Thank you so much . Went inside today , didn’t get the name of teller who helped me . She was just awesome . Was there around Noon

I always have a great experience banking here, especially when Myrna is there because she is so friendly, and she always goes out of her way to make sure my needs are tak ... more

Very sweet employees and were very polite and understanding. Couldnt recommend a better bank!

Love sovereign

The staff was very helpful. Been with this bank for almost 35 years. I've not had any problems.

Five years ago, My daughter's settlement money was placed in this bank at this location. After she turned 18, at the end of 2022, she sought to recover her monies plus in ... more

Why would this say they are open Saturdays 9-1 if that isn't the case? Is this just atm hours??? Ugggh I could go to ANY atm 24/7

I have been a customer for over 10 years, my husband's acct got overdrawn due to him being in an accident. He is on my acct for incase of an emergency, the branch manager ... more

The loan officers are the worst. They put you last on the list .. or maybe it's because they don't think high of me.. whatever it is I wouldn't recommend using them for a ... more

Best bank ever!

Always friendly. Fast service.

Service is awesome Great Customer Service

Will close your account without calling or emailing you, even when they know the address on your account needs to be updated never going back

By far the worst bank I've ever had to deal with. No body wants to work except one banker. No one has time to help you and they are short staffed. Changing accounts ASAP!

Have been calling all morning long, no answer. What kind of customer service is this?

Using your drive thru for years, & is always frustrating, it takes way to long at this bank just to cash a simple check... the employees are polite & work as fast as they ... more

A great bank with a pleasant atmosphere. My main branch is a trading branch so the teller turnover is high. But I get to see tellers I know in every branch I go into bec ... more

The worst customer service ever. Plan on going into the bank if you have a question or issue. Ridiculous and do not care period.