Budget Car Rental

Tanisha Mason _{on Google}

Jan 5th, 2023

Make sure you read your paperwork. You can't go by their word. I paid my deposit and stated I needed the rental from Friday evening until Monday. I was told to have it returned before 6:00 pm on Monday 01/09/2023 to not be charged an extra day. Silly me didn't look at the paperwork and was charged almost my full deposit for that extra day because it was supposed to be returned 01/08/2023 before 6:00pm. NEVER AGAIN WILL I RENT FROM THEM. I SHOULD HAVE RECORDED HER.

vanessa hicks _{on Google}

Dec 24th, 2022

The young lady that works there now is awesome. She's professional and makes sure you have a positive experience. The staff is always friendly to me. I've been going to airport location for at least 10 years and the young lady that was working back then was professional and kind also. I recommend this location to anyone.

teresa Mills _{on Google}

Sep 12th, 2022

I thought I was getting a KIA soul, I'm very short, they gave me a Toyota corolla, like a sport car,very hard for me to get in and out of!!! I could barely see out of the windshield!!!

Dean Edwards _{on Google}

Jul 27th, 2022

Made reservation on line through the site. It was for 2 o'clock. Arrived at the counter to find no one there. Note on counter says to text a phone number. Did so to find out no one would be here until 2:45 at the earliest and said she had no reservation. Waiting for someone to show up and see what happens.
Person at counter finally showed up with conversation. Reservation was in the system. Didn't get the correct car I reserved. Car was dirty and smelled. Finally got out of the parking lot a little over an hour late of my reservation.
Wouldn't recommend budget and especially this location to anyone.
Spend a few more dollars and get what you pay for.
Again, terrible experience on all levels.

Edward Mounts _{on Google}

Jul 23rd, 2022

Roadside assistance left us for 5 1/2 hours in the hot sun, for a simple flat. The vehicle did not have a spare tire. From the time I called for assistance to being back on the road was 8 hours and 47 minutes, poor service is an understatement.
This has nothing to do with the service picking up the vehicle at the Lawton Budget, they are great, it was only the service provided through their roadside assistance that was awful.