Forever Friends Columbus Pet Cremation and Memorialization

Forever friends offer beautiful memorial services for pets at a great price! They were amazingly compassionate and patient! Highly recommended!
Sep 28th, 2023

Sep 23rd, 2023

Absolutely fantastic experience. Our little homey butt left us sooner than we expected. We found him on the street and for 2 and a half months he was the sweetest, most loving and playful buddy you could ever ask for. Thank you, forever friends for ensuring Homer stays with us and remains apart of our life
Sep 4th, 2023

Our beloved puppy had a tragic, fatal accident playing with her older and exponentially larger sibling. We were hysterical with immeasurable grief, never having lost a young pet because all of our four-legged babies have lived (are living) well into their expected life span. We brought her here on recommendation from the vet, praise on social media, and the many 5* Google reviews. Unfortunately, we did not receive the level of care or compassion that has been mentioned in majority of reviews. In fact, the atmosphere was so cold, my mom asked if I was sure the place was legit, and if I was certain we arrived at the right place. I submitted a request online due to some clarity needed on the services/packages. The return phone call was prompt, and we were able to take her there in person. We were immediately led to a room where we thought we would have time to mourn, but NO. Instead, we were told to leave the box on the viewing pedestal, and told to follow to the front room to first discuss business that I had already expressed what our wishes were in my online inquiry and confirmed in a phone call. We brought our baby in her box to the front room and held it tight. Clearly we were in a distraught mental state, and never once did the guy offer any ounce of compassion or condolences. From the time we entered to the time we exited, not even a simple, "I'm sorry for your loss." After picking out the memorial items and submitting payment, only then were we offered time to sit in the room and grieve to say our final goodbyes. When we returned a week later to claim her remains, we were told that there was a misunderstanding and they only got the 1 pawprint, when clearly the instructions in our order were to have 2 side by side pawprints, because our puppy was only 2.4lbs and her paws the size of large thumbs. Not only did they screw that up, but when he offered to call and notify our vet, the guy deliberately lied, and said our puppy had been euthanized at the ER. How would he know the cause of death when he never had a conversation with us other than what urn we wanted, confirm our order, and to collect payment? We were never asked a cause of death, nor did we openly share one. Per our discharge paperwork at the ER, our puppy had arrived already deceased. She was perfectly healthy, beautiful, full of life, and taken from us too soon from a tragic accident. Talk about adding salt to our still raw wounds!!! The only positives of this place are the wide selection of urns and memorabilia, and the pawprint ornament, which they screwed up for us. We regret choosing Forever Friends, and will never again return for their services. Our local funeral home that we used in the past has exponentially better more compassionate service, with an intimate setting at a fraction of the cost.
Sep 1st, 2023

Aug 12th, 2023