Chamber of Commerce

      KeyBank

      ( 15 Reviews )

      KeyBank
      Learn more about KeyBank's products and services
      Yext Power Listing.
      Listing Incorrect?
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      Hours

      Monday:
      9:00 AM - 4:30 PM
      Tuesday:
      9:00 AM - 4:30 PM
      Wednesday:
      9:00 AM - 4:30 PM
      Thursday:
      9:00 AM - 4:30 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.7 - (15 reviews)
      6
      0
      0
      1
      8
      Read Our 15 Reviews

      Chamber Rating

      Verified Member
      2.7 - (15 reviews)
      6
      0
      0
      1
      8
      › ‹
      • W Vajusi

        Hey corporate, give these guys a raise. From top to bottom the entire staff are professional, always smiling. They make you just wanna skip the ATM and go in for transactions . Always leave smiling even if things dont go my way, been banking with these guys for over 30 years and wouldnt have it no different. I hope the entire staff get recognized.
        Mar 29th, 2024

      • Test Junk

        Trisha Zak is a trash human & employee with zero empathy. When you've gotten to this point in your career and have lost your customer service ability, time to find a new job. Looks like she's fleeing the state, cowardly.
        Oct 11th, 2023

      • Chakeia Sheffield

        Every time I deposit large amounts of money to my account they restrict it and say its fraud
        Nov 24th, 2022

      • Fit 10 Productions

        Very professional behavior but that's it. Took way too long to get word about a loan I applied for! We talking a whole business week and I still haven't heard back after multiple broken promises!!
        Jun 23rd, 2022

      • Karen Fox

        Love keybank employees they take time to answer any questions you might have, plus they are so nice
        Jun 20th, 2022

      Read Our 15 Reviews

      About
      KeyBank

      Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • CD's
      • Loans & Lines of Credit
      • Credit Cards
      • Investments

      Services

      • ATMs
      • Online/Mobile Banking
      • KeyBank Relationship Rewards
      • Safe Deposit Boxes
      • Investment Services

      Languages

      • English

      Questions & Answers

      Q What is the phone number for KeyBank?

      A The phone number for KeyBank is: (216) 432-1850.

      Q Where is KeyBank located?

      A KeyBank is located at 3601 Chester Ave, Cleveland, Ohio 44114

      Q What is the internet address for KeyBank?

      A The website (URL) for KeyBank is: https://www.key.com/locations/oh/cleveland/BRCH01010202/3601-chester-ave?ppc=cmpyxt

      Q How big is KeyBank?

      A KeyBank employs approximately 20+ people.

      Q What days are KeyBank open?

      A KeyBank is open:
      Monday: 9:00 AM - 4:30 PM
      Tuesday: 9:00 AM - 4:30 PM
      Wednesday: 9:00 AM - 4:30 PM
      Thursday: 9:00 AM - 4:30 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is KeyBank rated?

      A KeyBank has a 2.7 Star Rating from 15 reviewers.

      Hours

      Monday:
      9:00 AM - 4:30 PM
      Tuesday:
      9:00 AM - 4:30 PM
      Wednesday:
      9:00 AM - 4:30 PM
      Thursday:
      9:00 AM - 4:30 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed

      Ratings and Reviews
      KeyBank

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      6
      0
      0
      1
      8
      Write a Review

      W Vajusi on Google

      image Hey corporate, give these guys a raise. From top to bottom the entire staff are professional, always smiling. They make you just wanna skip the ATM and go in for transactions . Always leave smiling even if things dont go my way, been banking with these guys for over 30 years and wouldnt have it no different. I hope the entire staff get recognized.

      Business Response on Google Mar 29th, 2024
      Hello, thanks so much for sharing your experience with us and for the 5* rating, we really appreciate it and I'll make sure to forward this to the branch. Hope you have a great day! ^LH

      Test Junk on Google

      image Trisha Zak is a trash human & employee with zero empathy. When you've gotten to this point in your career and have lost your customer service ability, time to find a new job. Looks like she's fleeing the state, cowardly.

      Business Response on Google Oct 28th, 2023
      Hi There - Did you need assistance or have additional details about your concern? Feel free to email us at [email protected] and include case# 96720 in the subject line. In the meantime, we will forward this on to our Branch Partners. Thank you, ^DD

      Chakeia Sheffield on Google

      image Every time I deposit large amounts of money to my account they restrict it and say its fraud

      Business Response on Google Dec 7th, 2022
      Good Afternoon Chakeia, we are happy to look into your concerns. Please email your full name, billing ZIP code and phone number to [email protected] and reference case# 77241. Alternatively, you can also visit us in person at the branch. Thanks!^CH

      Fit 10 Productions on Google

      image Very professional behavior but that's it. Took way too long to get word about a loan I applied for! We talking a whole business week and I still haven't heard back after multiple broken promises!!

      Business Response on Google Mar 4th, 2023
      Hi There - We're sorry to hear about your experience, and we'd be happy to request a follow-up with the branch on the status of your request. Please email us at [email protected] with your full name, contact phone number, and include case# 82102 in the subject line. Thank You, ^DD

      Karen Fox on Google

      image Love keybank employees they take time to answer any questions you might have, plus they are so nice

      Business Response on Google Sep 25th, 2022
      Hi Karen, Thank you for this wonderful 5-Star review. We're glad we were able to make your experience a positive one. We will gladly pass this information along to our Branch Management Team. ^DR
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      6
      0
      0
      1
      8

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