Hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
1.6 - (7 reviews)
1
0
0
0
6
Read Our 7 Reviews

Chamber Rating

Verified Member
1.6 - (7 reviews)
1
0
0
0
6
  • Vince Gagliardi

    Atm faulted out and kept my card while it kept saying please take card. Was treated as less than a person. Was lied to and told conflicting reasons on why they wouldn't help. Have been waiting for a manager over an hour now. Was told that because my atm card was not keybank issue that they won't help me. Horrible! Do not reccommend
    Jul 22nd, 2023

  • Andrew Williams

    I went there on a Saturday! The manager, an older black lady , said she couldnt let me make a deposit because the system was down. Then she sent me down the road to a bank that was closed!!
    Jul 20th, 2023

  • Trevor Belus


    Jan 17th, 2022

  • Soud Alenezi

    I provided my Kuwaiti Bank card to the worker to transfer my money to my Keybank account but they said it is not possible while other banks provide this feature. Also, while i was talking to the worker, she called the next person in line and i had to step away which was not appropriate and uncivilized.
    Jan 23rd, 2020

  • shaheen alsaqer

    I don't recommend that branch, she ( the teller) talk with you like she's the manager and you are the employee. And also she don't respect the costumer, when I was talking with her she give me her back and talk with the guy behind her, I can't believe that woman's gall !! You need to respect the costumers.
    Apr 23rd, 2017

Read Our 7 Reviews

About
KeyBank

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

Contact Info

Products

  • Checking Accounts
  • Savings Accounts
  • CD's
  • Loans & Lines of Credit
  • Credit Cards
  • Investments

Services

  • ATMs
  • Online/Mobile Banking
  • KeyBank Relationship Rewards
  • Safe Deposit Boxes
  • Investment Services

Languages

  • English

Questions & Answers

Q What is the phone number for KeyBank?

A The phone number for KeyBank is: (216) 229-2189.


Q Where is KeyBank located?

A KeyBank is located at 9500 Euclid Ave, Q1-4, Cleveland, Ohio 44195


Q What is the internet address for KeyBank?

A The website (URL) for KeyBank is: https://www.key.com/locations/oh/cleveland/BRCH01010213/9500-euclid-avenue?ppc=cmpyxt


Q How big is KeyBank?

A KeyBank employs approximately 20+ people.


Q What days are KeyBank open?

A KeyBank is open:
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed


Q How is KeyBank rated?

A KeyBank has a 1.6 Star Rating from 7 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Ratings and Reviews
KeyBank

Overall Rating

Overall Rating
( 7 Reviews )
1
0
0
0
6
Write a Review

Vince Gagliardi on Google

image Atm faulted out and kept my card while it kept saying please take card. Was treated as less than a person. Was lied to and told conflicting reasons on why they wouldn't help. Have been waiting for a manager over an hour now. Was told that because my atm card was not keybank issue that they won't help me. Horrible! Do not reccommend

Business Response on Google Aug 31st, 2023
Hello Vince, please contact our ECR team at 1-800-625-3256. They are available Monday – Friday 8:00 a.m. – 7:00 p.m. ET. Thank you. ^PR

Andrew Williams on Google

image I went there on a Saturday! The manager, an older black lady , said she couldnt let me make a deposit because the system was down. Then she sent me down the road to a bank that was closed!!

Business Response on Google Jul 12th, 2023
We're sorry to hear about this experience, Andrew. Did you need assistance with anything unresolved? If so, please write us at [email protected] and provide your full name, zip code, and phone number referencing case#92566 in the subject line to get in touch. In the meantime, I'll pass this feedback on to the appropriate management. ^CS

Trevor Belus on Google

image


Soud Alenezi on Google

image I provided my Kuwaiti Bank card to the worker to transfer my money to my Keybank account but they said it is not possible while other banks provide this feature. Also, while i was talking to the worker, she called the next person in line and i had to step away which was not appropriate and uncivilized.

Business Response on Google Aug 22nd, 2019
Thanks for taking the time to submit a review, Soud. Can you send us more information on why you chose just 1 star? Send to [email protected]. ^ JJ

shaheen alsaqer on Google

image I don't recommend that branch, she ( the teller) talk with you like she's the manager and you are the employee.
And also she don't respect the costumer, when I was talking with her she give me her back and talk with the guy behind her, I can't believe that woman's gall !!
You need to respect the costumers.

Business Response on Google May 22nd, 2017
Shaheen-I'd like to find out more details about your experience. If you don't mind sharing please send any details to us at [email protected]. Thank you-KeyBank Customer Care

Load More Reviews

Overall Rating

Overall Rating
( 7 Reviews )
1
0
0
0
6

Write a Review

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