Cincinnati, OH Appliance Repair Service

Raymond explained everything that was wrong with my dryer and what he was doing. He gave me prices upfront before he did the work. I would highly recommend Mr. Appliance!

Day's is honest, reasonable and reliable. What more could we ask?

Did a great job; was very knowledgeable.

After telling the clerk what my problem was and what needed to be done, I entered the model number in the e-mail and thought that would be enough, The technician showed ... more

Fast friendly service. I would highly recommend.

Happy with the product and the salesman ( Tyler ) we delt with, not so much with another salesman in the store.

Terry was great! He arrived early in the day, and was very efficient. We like that he had the intuition to consult the manufacturer of our walk-in freezer unit while perf ... more

Jackie was awesome! First hell yeah a woman in a mans industry . She was personable, quick, and super funny. My fix was simple. I feel like if it was someone else coming ... more

Microwave stopped working, called A1 on Wednesday, Ben came out on Thursday and it was fixed! Very prompt service! Ben was very kind and worked quickly and made no mess ... more

i wish i knew were this co moved to they did real good work

We try to call service couple times, always no technician available. Without if we paid overtime.

Their performance is very good.

The parts took forever to come in, then one ended up being faulty but that is no fault of their own! Tim had to make numerous trips to Kentucky and he still remained comp ... more

Awesome place... Woody knows his stuff!!!

Excellent service at a fair price, I have called them twice in the past few months, both times someone answered the phone and had a repair technician out to my house the ... more

Jay, the technician who worked on our Bosch dishwasher, was timely, courteous, and thorough in his analysis and solution, and he even tested the dishwasher multiple times ... more

Great service! On time and quick. Highly recommend. Thank you guys for all your help!

DO NOT USE THIS SERVICE!!! I thought I was supporting an honest small business and a nice man who is an immigrant to our country. But, after giving him $200 cash, with n ... more

I have had Steve @ my home for my washer, dryer & refrigerator he is good @ what he does. I have referred him to friends & family who also were very satisfied with his s ... more

Very nice people to do business with

Such a nice, sweet lady. Fast and professional work. Won't go anywhere else.

Mr. Kruse does wonderful work! He repairs instruments and takes the time to explain exactly how he did it! He really knows what he's doing!

fantastic! this company was excellent on prices & fixed my washer the same day! I REALLY recommend this company!

Our 1.5 year old dryer stopped working so we called and scheduled a service appointment. On the phone we explained what was going on so they sent out a tech. The tech kne ... more

A great company to work with

Scott was our repair tech and he did a great job. They seemed honest and were definitely reliable.

A completely different experience with Appliance Factory than we recently had with a big box store.The AF sales, installer (Jeff Pare), & communications re: installation ... more

Came out 5 times to repair ice maker. It was never resolved and they were nasty with us when we pressed them on why they couldn’t repair. Would not recommend at all. ... more

This company used to be a pleasure to deal with - but I believe this company is out of business. I have attempted to call them several times and emailed them over the la ... more

Awesome job, reasonable prices

Never answer tell u they will call u back never do been waiting on my washer to be fixed over a month DO NOT GO THERE EVER

excellent service, knowledgeable salesman very helpful in choosing our refrigerator!!

You pay the extra money on appliances thinking you get good service to fix them they send this guy out very unprofessional cant fix nothing and still without dryer cause ... more

Hasn't called from home warranty repair after 3+ days. I've called, too, with no response. Look elsewhere.