Frisch's Big Boy

C J _{on Google}

Apr 5th, 2024

They are literally terrible here. I pulled up to order with a friend and we told them it would be two separate orders and if that was fine. She said go head with order .. we told them we wanted 2 smash boy for the first order by themselves. And told them we were done with the first she told us ok and said the order total was 15$ we could go head with the second order. In the middle of us ordering she said hold on and paused for 2-3 mins she came back continued to take order and then said ok now the first order is 18$ we were confused because we werent done ordering and how did the first order go up while ordering the second one She we proceeded to explain that we were ordering the second one. She said ugh hold on it was another 2-3 min wait. Then she came back and said yal wanted a big boy combo and a smash boy for the first order so whats up second order. We are likeno, we wanted to smash burgers for the first order and the second order is the big boy combo but we werent done with the second one She said ugh again and said hold on at this point she was so confused and we continue to be polite and straightforward as possible so we said is it easy if we come in and order? Another lady Im assuming the manager comes on speaker and she said just go head with your order! We were taken back by the attitude but we asked her what was on the first order because at this point they are confused. She said the combo and smash burger. We like no thats not right. So we tell her what the first order is supposed to be and then ordered the second order. We get to the window and the manager( i suppose )who took the order yelled pull them up because everything gotta be made fresh but she said it in such a rude tone like it was upsetting. We pull up and the bring out the food after 30 more mins! Even tho we were already in the line for 20 mins trying to get the order correct. They gave us 3 drinks with no carrier at the window and then we had to ask for it and they smashed all our food in one bag. Even tho it was two separate orders ? They have no common sense here.

Brandon Ruff _{on Google}

Apr 4th, 2024

Every kind
Kid-friendliness: Very nice to my pet