Bismarck, ND Insurance Agency

Awesome insurance agent I had questions for him about my policy and even though it was a Sunday he still called me and helped me.

I just switched after 28 yrs with the "other guy" and should have done so years ago. Sherry Morris and Paula n Nancy at American Family in Bismarck save me hundreds of do ... more

Kevin is great to work with and saved us money.

Great customer service!

Stopped for quote 3 vehicles, residence and vac home...waited 2 weeks, they made no effort to contact me, I had to chase down quote....of course they were higher, but th ... more

I needed information for my taxes. Always prompt & pleasant when I talk to someone. Excellent service. Satisfied customer.

Always willing to help, and aware of suspicious activity. Even with Gate City 40plus years.

I buy my insurance here

Best in town to get

Caitlyn and Bob at Gateway Insurance have been nothing but the best and professional at getting us the best insurance and at a good price. With getting a new car, Caitlyn ... more

Havent dealt with Tim. And he might be a good dude. But I dont trust American Family Insurance!

They were sure helpful

They take great care of you when something happens. Might not be the cheapest, but our rates have never gone up and they were great to work with for any claims we have ha ... more

I have been extremely dissatisfied for the past couple years that I’ve had Melissa as my agent. Information was with held and not discussed before I made changes to my ... more

This company really needs to be investigated! When you want a plan super fast and easily biy when you want to cancel super hard as they hang up on you a lot then the wait ... more

Horrible customer service, zero customer online portals, and rude people who dont care about "service "

VERY IMPATIENT AND RUDE AND DIDNT SEEM TO KNOW WHAT WAS WHAT???? 🙄😒 UNPROFESSIONAL!!!

State Farm and Jay Gotta has been my insurance company for many years, Great service and great people to work with I've never had a bad experience.

they don't deserve 1 star, they deserve 0 stars.

When I called the first time I was put on hold for about 30 minutes then the next day I gave them a call and I was quickly assisted to and given the information that I ha ... more

I just made a call few minutes ago, a guy answered rudely when he heard my foreign accent and stutter. He hung up on me. I called again, he asked rudely: who are you? I a ... more

I just called for a quote and the rude lady over the phone clearly does not want any business for this company since she does not have time to even ask why I’m calling ... more

They are the best in Bismarck by far!